On 1/7/18 3:03 PM, Viktor Dukhovni wrote:
On Jan 7, 2018, at 2:15 PM, Yuval Levy <post...@sfina.com> wrote:
My understanding of Microsoft's reply is that there is nothing wrong
with the server / IP / reputation. Their reply point to a content
filter at work.
There are multiple factors that go into black-box decisions by spam
detection engines. Though your IP address may ok, the IP block it is
in may be less so.
I agree that silent discard is rather drastic, and ideally false-positive
messages other than malware should end up in the "Junk" folder for the user
to find as needed.
It seems there's not much you can do. If you have other means to reach
your clients ask them to get a mailbox at a different provider or add
you to their contact list. If they are unwilling to do that, perhaps
they don't especially want to receive your email, in which case, the
anti-spam filter is doing what the user wants... :-(
Fundamentally, this is a basic issue with ALL the free Email services.
The service is given to you for free, normally so they can learn more
about you, and show you advertisements (so they can earn the income
needed to pay for the service), and generally you get what you pay for.
Their user agreements basically disavow any implication that the service
will be reliable or fit for use. The silent dropping of messages is
basically expected behavior.
--
Richard Damon
