On 26/04/2021 12:56, Dominic Raferd wrote:
> On 26/04/2021 10:16, Jeff Abrahamson wrote:
>>
>> I'm seeing a disturbing (but minority) number of hosts that class our
>> mail is spam.  After some digging, I've found an interesting test
>> case.  What I'm uncertain of is if this represents a config error on
>> our side or a (grossly) misbehaving mail host elsewhere.
>>
>> The interesting test case is a correspondent with a private domain
>> ([email protected]) and a gmail address ([email protected]), both of
>> which deliver to his gmail address.  That is, MX for example.com
>> points to mx01.1and1.fr but the mail is still delivered to
>> [email protected].
>>
>> When I mail to [email protected], he receives the mail fine, and gmail
>> reports that SPF, DKIM, and DMARC all pass.
>> When I mail to [email protected], he receives the mail classed as
>> spam, gmail reports that SPF is neutral, DMARC fails (and DKIM passes).
>>
>> Now what's odd is that gmail reports that SPF passes with the IP of
>> my MX, but in the other case that it fails with the address of
>> mout.kundenserver.de.  We've confirmed that mout.kundernserver.de
>> handles mail to him via 1and1.fr, but not what could be causing an
>> issue.
>>
>> Mangling headers so badly to cause SPF/DMARC failures seems so
>> egregious that I'm inclined to think it's somehow our fault.
>>
>> (Note: this is about mail for mobilitains.fr and not p27.eu.)
>>
> When the third party relays your mail from their own mailserver into
> gmail it breaks SPF because gmail sees the email coming from the third
> party mailserver IP, not from your IP. This is outside your control
> unless you want to add all the 3rd party's outgoing email IPs as valid
> for your SPF record, which is not advisable. But it should not be a
> problem - gmail does not block emails purely on SPF failure. Nor
> should anyone else IMO.
>
> If you use DMARC then ensure that you DKIM-sign all your emails and
> they will pass DMARC testing when they reach gmail via the 3rd party
> relay (despite SPF failure), this may also improve the reputation of
> your email domain within gmail.

Thanks.  That's what I thought, too.  But this is the strange thing:
gmail reports that the DKIM signature is good even while complaining
that DMARC fails.  (And so gmail classes as spam, apparently.)

DMARC policy is set to "v=DMARC1; p=none; rua=mailto:[email protected]"; (for
_dmarc.mobilitains.fr).

-- 
Jeff Abrahamson
+33 6 24 40 01 57
+44 7920 594 255

http://p27.eu/jeff/
http://mobilitains.fr/


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