Hi all,
This is kind of a gripe and a favor to ask.
I have a PB 5300 I recently bought second hand here in Tokyo.
Unfortunately the screen is starting to separate at the seams and some
plastic bits crumbled out.
Having heard about the Apple Repair extension program on the list and
looked it up on the TIL.
The serial number on my powerbook would seem to qualify it for the repair
program.
The Apple Authorized repair shop I brought it to said it would cost the
equivalent of 25000 yen (over $200) to change the screen casing.
Called the English speaking section of Apple. The girl I spoke to didn't
know about the REA program but to her credit she looked up the TIL article I
mentioned and called me back
She said Apple Japan is slightly different company from190/ 5300.
Another friend with a 5300 paid for several repairs after her warranty
expired. She now has a broken track pad they want to charge her around $100
to replace.
Has anyone from overseas run their non US bought 5300's through the free REA
program?
Or is there someone in the US on the list kind enough to call the
1-800-SOS-APPL number to ask if our serial numbers qualify?
They are SG 541 5H4 6TX and SG 539 2QG 6TX.
Thanks alot in advance.
Zita
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