PLEASE SUBMIT ONLY RESUMES, WITH CONTACT INFORMATION, CURRENT LOCATION, AND
RATE CONFIRMATION TO AVOID FURTHER DELAY IN SUBMISSION.

LOCATION:  ST. LOUIS, MO
DURATION:  14 MONTHS
RATE:  OPEN (DEPENDING UPON EXPERIENCE)

Major Accountabilities:

Coordinate and participate in review, revisions, changes, enhancements,
testing, documentation, and member notification of product enhancements
and/or business opportunities. Provide business knowledge and technical
support for business requirements development. Work closely with developers
and requesters identifying data and functional requirements in the design of
new/enhanced systems. Ensure development objectives are accomplished, user
testing is performed, and member notification is prepared in a timely
fashion. Consult with Business Owners on projects. Develop and participate
in the review of business and functional requirements and determine primary
functions that the project is to provide. Ensure timely and accurate
communication with project staff throughout the life cycle of the project.
Ensure knowledge transfer of vendor technology to MasterCard staff. Document
and coordinate changes and enhancements of products and services. Prepare
and/or present documentation of business/technical presentations. Provide
technical support for the member(s) to ensure adherence to requirements.
Evaluate business requests to determine feasibility, work with Software
Engineers to define alternatives and recommend optimal solutions. Prepare
overall project plan, incorporating costs and tasks from the various
components, ensuring a successful and timely project implementation. Ensure
methodology compliance, document problem areas and coordinate resolutions,
reporting to management as necessary. Investigate/research MasterCard or
industry business/technical process. Coordinate and assist in implementation
of new or revised rules and policies. Coordinate and document
project/release level user acceptance testing.

Comments/Specific Skills: Strong analytical skills, including ability to
accurately obtain and document project/business and technical requirements
Strong verbal and written communication skills Ability to interact
comfortably with all levels of management and outside customers Ability to
gather, manage, and manipulate large amounts of information using MS
Products, i.e. Excel, Access, etc. Experience with incident. support
tracking tools like Quality Center. Attention to detail with crisp follow-up
on assigned tasks Ability to translate complex information into easy to
understand terms Ability to understand administrative processes and
applications and learn administrative applications inside and out Ability to
work with Business Owners/Issuers/Financial Institutions to troubleshoot
issues and resolve those issues Ability to manage and work with multiple
individuals from multiple departments Works within Corporat Products
Requirements Engineering Process and Change Management Processes Ability to
assess processes, recommend improvements and be a supporter of continuous
change. Ability to multi-task on several concurrent projects Broad
application of structured analytical principles, theories, concepts and
techniques Ability to take direction from multiple managers and prioritize
tasks Strong customer service skills Ability to identify and communicate
business needs and assist in the design of business solutions Other
Important Characteristics: 1. Must be able to mutli-task across many
projects, in the neighborhood of 5 to 8. 2. Experience in Corporate Card
Products, Expense Tracking Products, Credit Card Processing, etc., this is a
huge plus. 3. Problem solving across mulitple projects and ability to
prioritize all work affectively and manage their time and their team members
time. 4. Ability to self start and work on their own (with proper escalation
where necessary) is expected. Experience/Education: BS Degree or equivalent
combination of experience and formal education. Broad application of
standard principles, theories, concepts and techniques usually acquired
through four to six years of experience. Project Management knowledge and
Experience. General supervision work is reviewed after action is taken.

Sareen Bhaskaran
Resource Manager
Prosoft Cyberworld Group
630-371-0530 ext 145
[email protected]
YAHOO IM:  sareen_prosoftcyberworld

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