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I am looking for Remedy Business Analyst for Houston client. Below please find the requirements. 6 +months The purpose of this job is to coordinate and perform process changes, system enhancements, and bug fixes for IT processes supported by BMC’s Remedy application suite. Activities • Work directly with end users to prioritize enhancements and big fixes. • Define work plans for tasks required to implement changes. • Facilitate process change and business requirements gathering and document in deliverables. • Collaborate with Remedy Developers on design options to meet requirements. • Facilitate meetings between Remedy Developers and other groups within IT for designing interfaces to Remedy. • Assist end users and Remedy Developers with data conversion mappings and loads. • Build reports using standard BMC Remedy reporting tools for use by end users. • Perform IT unit testing of changes and coordinate end user testing. • Coordinate the development of training materials and communications. • Define detail plans for migrating changes to the test and production environments and coordinate execution of the plans. • Report status of enhancements and bug fixes. Required Skills • Detail experience with BMC Remedy modules Incident, Change, Asset, and CMDB structures plus AR, Crystal, and Business Objects Reporting. • Exposure to BMC Service Request Management. • Microsoft Office • Microsoft Project • ITIL Certification • Excellent communication skills Additional Requirements • Some experience with SAP HR and Plant Maintenance is preferred. • Early hours sometimes required for meetings with European personnel Sareen Bhaskaran Resource Manager Prosoft Cyberworld Group 630-371-0530 ext 145 [email protected] YAHOO IM: sareen_prosoftcyberworld PLEASE MARK A CC TO [email protected] CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. -- You received this message because you are subscribed to the Google Groups "Powerbuilder Assignments" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/powerbuilder-assignments?hl=en.
