*BEST WAY TO REACH ME IS THROUGH EMAIL [email protected]* *Location: Cincinnati OH*
*Duration: 3 months* *GENERAL FUNCTION:* As part of the applications development discipline, performs maintenance on existing software products within a Call Center environment. Under moderate supervision, develops cost-effective technology solutions by creating new and modifying existing software applications. Designs, develops, tests, debugs, and maintains software applications. Assists in system planning, scheduling and implementation. Provides support to end users. *DUTIES AND RESPONSIBILITIES:* • Analyzes, codes, tests and documents routine enhancements made to new and/or existing programs. • Participates in 24x7 production support on-call rotation. • Demonstrates proven knowledge in one or more applications or systems. • Performs troubleshooting and problem resolution for existing application software. • Creates detailed project plans, work tasks, target dates, etc. for small to medium size projects. • Maintains current applications by analyzing process flows, researching issues and implementing system changes. • Other duties as required. *KNOWLEDGE & SKILLS REQUIRED:* • Undergraduate degree in computer-related field. • Knowledge of IVR architecture and best practices. Experience with Interactive Intelligence a plus. • 2+ years experience with .NET WCF framework building web services. • 2+ years experience with ASP.NET development utilizing C# • Strong understanding of n-tier architecture and object-oriented programming • Experience with Java/VXML • Experience working in the financial industry and a Call Center environment is a plus • Must be able to prioritize and work on multiple projects simultaneously • Strong verbal and written skills • WORKING CONDITIONS: • Normal office environment with little exposure to dust, noise, temperature and the like. • Extended viewing of CRT screen. *Thanks & Regards* * * *Sareen Bhaskaran** **|** Sr. Resource Manager **|** **Pro**S**oft Technology Group, Inc.* *Email****[email protected]* <[email protected]>*|** Phone 630-689-2960 x 145**|** Fax 630.725.1900** |** Toll free **630.725.1800* Alternate email id [email protected]|* YIM sareen_recruiter ** * 2001 Butterfield Rd, Suite 305, Downers Grove, IL, 60515 | * * www.prosoftgroup.com This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. ProSoft accepts no liability for any damage caused by any virus transmitted by this email. -- You received this message because you are subscribed to the Google Groups "Powerbuilder Assignments" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/powerbuilder-assignments. For more options, visit https://groups.google.com/groups/opt_out.
