Hi,

Please find the requirement below and do reply back if you are comfortable.



*Position : Production Support*

Location : Sunnyvale, CA

Duration : 6+ Months



*Required skills:*

·         Work in a support role as a member of a help desk or equivalent

·         Experience managing support ticket queue

·         Documentation of software products and procedures from a support
perspective

·         In-depth knowledge of OS X & iOS operation

·         Knowledge of relational databases & tools

·         Excellent verbal and written communication skills

·         Earlier experience in handling support tickets is definitely a
plus



*Preferred skills:*

·         UNIX and PHP familiarity

·         Scripting ability (Shell, Python, etc.)

·         Package management, installers

·         Mobile Device Management (MDM)

·         Networking knowledge, including troubleshooting with netstat,
tcpdump, etc.



Thanks & Regards,



*Jessie Parker*


 <510-358-3393>

*Email: *jes...@erpanderp.com <da...@bluecubeit.com>

*Hangouts : *jessiewithstaff...@gmail.com

*Web :* www.erpanderp.com

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