Job Title: Access UAT Lead (764068)
Location: Atlanta, GA (Hybrid)
Duration: 12+ Months
*Send me the resume to venuelik...@thetiltedge.com
<venuelik...@thetiltedge.com>*
*Job Description – *
*Background: *
The State of Georgia is implementing a State-based Exchange (SBE), Georgia
Access, to improve access to affordable, quality health insurance for
residents. The Go-live date for the SBE was November 1, 2024. The SBE is
being implemented as a new division within the Office of Commissioner of
Insurance and Safety Fire (OCI). The goals of Georgia Access are to
increase competition, innovation, and private sector investment in
Georgia’s market, improve the shopping and enrollment experience for
consumers, and reduce the number of uninsured Georgians. Georgia Access is
designed to enhance consumer choice by facilitating a more competitive
marketplace with Georgia’s private-sector partners providing innovative
solutions for enrollment. Consumers will have the option to shop for,
compare, and enroll in qualified health plans (QHPs) and stand-alone dental
plans (SADPs) through certified web-brokers and health insurance carriers
in addition to the State’s consumer portal. Georgia Access will be the
nation’s first SBE that offers both private- and public-sector enrolment
channels for consumers. The State will also certify Navigators and
Certified Application Counselors (CACs) to provide consumer
assistance. Georgia Access is comprised of several technology providers,
partners, and interfaces. In the current plan, a contracted vendor will
implement and maintain the Georgia Access Eligibility and Enrollment System
as a Software-as-a-Service (SaaS) product. The Eligibility and Enrollment
System will have several interfaces with federal and state systems,
including the Federal Data Services Hub, the Centers for Medicare &
Medicaid Services (CMS), Internal Revenue Service (IRS), and the State’s
Medicaid eligibility system. In addition, the Eligibility and Enrollment
System interfaces with health insurance carriers for consumer Enrollment
information and with private sector partners (e.g., web-brokers) for plan
shopping and selection. Georgia Access must maintain compliance with HIPAA,
PHI, and PII across all vendors and systems.
*Position Overview:*
The UAT Lead will oversee the User Acceptance Testing (UAT) efforts for
Georgia Access, ensuring that the Eligibility and Enrollment System,
Consumer Portal, Agent Portal, EDE partners, partner integration items
which are relevant and website function as expected. The role requires a
blend of technical expertise, project management experience, and
stakeholder coordination to manage test planning, execution, defect
tracking, and release readiness.The UAT Lead will collaborate with business
stakeholders, technology vendors, and cross-functional teams to drive a
successful testing lifecycle, ensuring compliance with federal and state
regulations to drive UAT Success. The candidate will be responsible for
writing the scenarios for the requirements, derive the test cases, review
the test cases with the business and stake holders, handle the environment
readiness, Entry and Exit criteria presentations and review with the stake
holders. Ask the relevant questions. Bring new processes to streamline and
ensure the team follows the strategy, capture lessons learned with few
metrics to baseline the quality.* Local candidates only as they will be
required to work onsite 3 days per week. *
*Key Responsibilities*
UAT Strategy & Planning
• Develop and implement comprehensive UAT strategies aligned with business
requirements and regulatory compliance.
• Define and enforce UAT entry and exit criteria, ensuring alignment with
quality standards.
Create and manage test plans, scenarios, and test cases in collaboration
with business analysts, developers, and end users.
*Execution & Oversight*
• Lead and coordinate UAT execution across multiple workstreams, ensuring
timely completion.
• Oversee test execution performed by vendors and internal teams, ensuring
traceability and defect resolution.
• Implement test automation strategies to improve efficiency and reduce
manual effort.
• Participate in defect triage discussions and drive resolution in
coordination with developers, system architects, and business owners.
• Perform risk-based testing and impact analysis to ensure comprehensive
test coverage.
• Lead data validation and integration testing across multiple systems,
ensuring accuracy and consistency.
• Knowledge on performance and load testing coordination with
technology/EDE partners. help define high-traffic test scenarios and review
results.
• Coordinating defect resolution across internal and external teams to
ensure compliance-driven fixes
• Should ensure accurate eligibility determination and system-to-system
reconciliation.
Stakeholder Management & Reporting
• Work closely with business, IT, policy, and vendor teams to facilitate
testing activities and address blockers.
• Communicate UAT progress, risks, and issues to senior leadership through
dashboards and reports.
• Conduct weekly status meetings, risk assessments, and post-mortem
analysis for continuous improvement.
• Collaborate with the Release Management team to ensure a seamless go-live
process.
*Process Improvement & Compliance:*
• Enhance testing processes by implementing best practices from leading
consulting firms (e.g., Agile frameworks, DevOps integration, test
automation).
• Ensure adherence to HIPAA, PHI, and PII regulations in all testing
activities.
• Optimize test strategies based on lessons learned from previous release
• Maintain UAT documentation, including test scripts, defect logs, and
status repor
*Minimum Requirements*
Education & Years of Experience
• Bachelor’s degree and at least 6 years of relevant professional
experience.
• Master's degree in a relevant field may be substituted for 2 years of
experience.
Experience, Knowledge, & Skills
o 5+ years of experience in UAT, quality assurance, and software testing.
o Experience managing programs involving multiple stakeholders and/or
vendors.
o Ability to thrive in complex and evolving environments.
o Exceptional interpersonal, problem-solving, and analytical skills.
o Strong project management experience, preferably in a consulting or
government environment.
o Experience working with multi-vendor environments and in managing
outsourced testing teams
Knowledge of Agile and Scrum for testing.
Hands-on experience with test management tools (JIRA, ALM, etc.).
o Expertise in cloud-based SaaS solutions and API testing.
o Familiarity with data analytics, SQL, and business intelligence tools for
validation.
o Understanding of software development lifecycle (SDLC) and release
management.
*Skills:*
o Strong problem-solving, analytical, and stakeholder management skills.
o Experience with test management tools, defect tracking systems, and UAT
governance.
o Ability to work in a fast-paced, multi-vendor environment
*Preferred Qualifications:*
• Certifications in PMP, ISTQB, or CSM is good to have
• Experience with CMS integrations and requirements.
• Experience with test automation tools (Selenium, Tosca, or Cypress).
• Experience with state health insurance Exchanges, the federal Exchange,
or EDE partners.
• Understanding of the Affordable Care Act (ACA) and the individual market,
including federal and state health insurance policies and programs.
• Experience working with and/or processing 834 enrollment files.
• Experience working in and/or with governmental agencies.
*Key Enhancements & Skillsets**:*
Analytical Thinking & Problem-Solving – Emphasized risk assessment, impact
analysis, and test optimization. Project Management & Agile – Integrated
Agile, Scrum, and SAFe methodologies for better test execution. Technical
Proficiency – Added cloud-based testing, automation tools, API validation,
and SQL querying. Stakeholder Collaboration – Strengthened
business-technology alignment and vendor coordination. Process Improvement
– Incorporated test automation, DevOps integration, and best practices for
continuous improvement.
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