Job Title: ServiceNow OCM (Organizational Change Management) Consultant / Lead
Location: Remote Duration: 6+Months with possible extensions *Send me the resumes to [email protected] <[email protected]>* *Job Description:* The ServiceNow OCM Consultant is responsible for driving organizational readiness, user adoption, communication, training, and business transformation activities during ServiceNow implementation and transformation programs. The role ensures successful people-side adoption of ServiceNow platforms such as ITSM, HRSD, CSM, ITOM, SecOps, and GenAI-enabled workflows. *Key Responsibilities:* Organizational Change Management • Develop and execute OCM strategy for ServiceNow transformation programs • Conduct stakeholder analysis and change impact assessments • Create business readiness and adoption plans • Drive user engagement and organizational alignment • Manage resistance and support leadership alignment *Required Skills:* ServiceNow Knowledge • Understanding of ServiceNow platform and modules: • ITSM • HRSD • CSM • ITOM • SecOps • Employee Center • AI/Virtual Agent capabilities *OCM Skills:* • Change impact analysis • Stakeholder management • Communication planning • Training strategy • Organizational readiness • Business process transformation. -- You received this message because you are subscribed to the Google Groups "Powerbuilder Assignments" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/powerbuilder-assignments/CALBV6Xy0h5FOnFQYXRMX-j2Rh3GpWbxBucTXrytCwBCbMHw_5g%40mail.gmail.com.
