Acknowledgements to Rein Ciarfella who wrote on Sun, Mar 13, 2005 at 17:10:

>Up until maybe three days ago I had PM correctly configured to launch and
>get me online at the same time.  I know I messed with the check boxes in
>Setup/Mail Schedulings and Locations/Schedulings tab around that time. 
>I've tried to reset things without success.  Now I get an error message
>that I need to have a connection running first (or words to that effect).
> I tried deleting the System/Prefs file and the PowerMail User Prefs file
>(in the PowerMail Files folder) and it did reset those settings to
>default, but I'm still getting the same error.
>
>I've tried my other Internet programs and they still do launch TCP and
>connect, so it's not within my Internet Control Panel or the TCP Panel.
>
>I think I'd like to reset PowerMail to it's original settings throughout,
>enter my purchase key and start from scratch again.  How do I do that? 
>Must I uninstall and reinstall the entire app?  When I deleted the User
>Prefs file my key was still there and PM launched as usual.  I've long
>since copied down all my settings in a separate file (including my
>purchase code), so that's no problem.  I just wondered what file I have
>to delete for PM to reset completely.  In other words, which file
>contains the user code?
>
>RC
>
>Rein Ciarfella
>[EMAIL PROTECTED]
>AIMM=rcsails
>OS 9.1 (holdout)
>PowerMail 4.2.1
>
>
>
>
Rein,

If you want to start from scratch again just create a new user
environment. I have a stand-by user environment to which I switch for
troubleshooting purposes (also archiving).

File>Database>New user environment.

You can always import any mail data and settings you may want from the
old environment.

HTH,

David Gallanders
B&W G3 | OS 9.2.2 |



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