alan wrote:
>Rule 1: If the browser window is closed, PowerMail goes through the
>motions of exporting but doesn't actually do anything.
This bug will be fixed in the next release.
>Rule 2: You have to go through every mailbox and turn on "View All"
>before exporting "everything" or else PowerMail doesn't export everything.
This will also be fixed in the next release.
>Rule 3: Some of your attachments will be duplicated when you export and
>import your database. It is hard to tell how or why.
Did you import to an empty database, with an empty attachment folder? You
included the attachments to the export, so if you used the same
attachment folder when reimporting, the attachments are created again
from the export file.
If you imported to an empty attachment folder, can you try to find a
message whose attachments have been duplicated, then export this single
message from your old database (including the attachments of course) and
send me the export file so I can see what is wrong?
>Rule 4: After exporting and importing, you need to re-set up all your
>filters and accounts. Allow a couple of hours for this.
Yes, the filters and the general preferences do not refere to folders by
name, so you must change all the folders in the filters and the general
preferences when you imported your old messages to an empty message database.
>Jerôme: If you want to know the call graph where PowerMail seemed to
>hang, it is copied below.
The problem comes from the fact that you sometimes access your database
locally, and sometimes via file sharing. The attachments are referenced
through aliases, and it seems that Mac OS has a problem when resolving an
alias to file on a server, when this file is now a local file.
As you probably have attachment aliases in the 2 ways (some created while
you where accessing your attachment folder locally, some when accessing
it via file sharing), the problem occurs in the 2 cases.
Jérôme - PowerMail Engineering
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