you might have some corrupted preference file, I do not know. did you try holding down the option key while starting PM to get into the first aid dialog box? if you can't even get that far, I'd do a search on your drive for CTM and for PowerMail and delete any trace - except the .zip archive file you've made before and the PM key. then re-download and re-install.
good luck, ---marlyse ------------ former message(s) quotes: ------------- > >Marlyse, I made the archive, never used that command before, and it was easy. > >But reinstalling PM5 from a new download (deleting old PM folders and >moving file from the disk image to applications folder) didn't work -- >I'm still getting "application unexpectedly quit" errors. I also ran Disk >Utility and repaired permissions, but that didn't help. It's not a >problem with the PM5 key is it? That's in the prefs file. > >-- >Nancy Creighton >Purple Swirl Arts >web and graphic design - http://www.hypertracker.com/go/purpleswirl/ PSarts001/ > >>>How best to handle my email >>>files so they don't get written over or anything? >> >>Select the folder that contains the message database and addressbook etc. >>(probably in your document folder or similar) and make an archive (via >>the action icon in the finder, you'll have a .zip file as the backup). >> >>---marlyse >> >> >> > > >
