[EMAIL PROTECTED] / 04.11.26 / 8:46AM wrote:

>What do you think the problem is?  I am now obviously very disapointed
>with this result and now wonder if this will happen to me everytime I try
>to Compact.  Any ideas?
>
>Also, could you *PLEASE* do something about the slowness of the rebuilds? 
>It really is a serious issue, even if it happens to a customer only once
>(this is now my 4th time in as many weeks).


I seriously think you have some corrupted mails that is doing this.  Come
to think of this, I had a similar problem.  In my case, there were a few
corrupted mails that pushes PM heap to 2GB at rebuilding sort indices.

I first spent a week to find offending messages, by exporting one folder
at a time till export crashes then go over message by message within the
folder.  I then found a couple Japanese messages were unable to display.
 I deleted them all.

The problem didn't stop there.  Another two weeks of trials and errors, I
eventually had to export all to PM4, rebuilt everything in PM4 then
brought them into PM5.  It was a painful process but it had to be done.


-- 

- Hiro

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