I have a problem with PowerMail that I sent to support several days ago,
but have not heard back from them I will bring it here to see if anyone
has experienced this or knows how to fix it.     

I was reading mail from my In Tray when my powerbook decided to suddenly
shut down. When I rebooted and opened PM all the messages were still in
the In Tray--good, I thought. However, once I finished reading the all
the messages in the In Tray, it failed to become unbolded. I tried first
to compact my databases, but after compacting the addresses it would fail
when it tried to compact the mail boxes, saying that there in use error.

The next thing I tried was low level rebuild of the DBs from the repair
menu by launching with option-command held down. This rebuilt went fine,
but when my Mail Browser opened, the In Tray was still Bolded, even
though I had no unread messages in the Tray.

PM seems to be working OK, but it is very annoying not being able to tell
if there really is new mail in my In Tray.

Any suggestions?

PowerMail support case #BYLOSE
PowerMail version: 4.2 carbon
Mac OS version: 10.2.6
Customer ID: BFLFG-ACGLR-AALRH-GBGDL-FGDTB-CFEDL
____________________________________________

Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus


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