Jo Dorais on 8/29/03 said

>In the past 2-3 weeks, I've been getting the occasional attachment with
>an extra '.b64' extension thrown on. Like 'filename.doc.b64' or
>'filename.bmp.b64' --I can't open these. Well, ok, I can open them with a
>text editor but they're just miles of garbage text. I'm assuming that b64
>would be the same as base64, which I would expect PowerMail to be able to
>decode, but this doesn't seem to be the case. Is anyone else having this
>trouble? the people sending me these files have no idea why they're
>coming through like this. They aren't specifically doing anything to them
>(however, they also are not big techno-types, so perhaps they did
>something accidentally). I sent one of the files to a PC user friend who
>IS fairly technically oriented and she couldn't open it either.

What happens if you delete the .b64 and just try to open a .doc file?
Are they coming from windows users?
Do you know from the sender what the attachment is supposed to be?
If you don't need formatting you could have them send as text, either
saving as text, or cut and paste in the e-mail as text.
Do you  have Word?
Has your PC user friend tried to open the attachments using WinZip? It
opens almost everything. 
Can you access your mail at a web site and see what the attachment looks
like there?
Can your friends print out what they want to send you and snail mail it?
<grin>

-- 
Barbara Needham


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