On Monday, June 23, 2003 at 6:54 PM, Robert Price sent forth: > >Printer with problem - HP 5000 using Airport. >When trying to print the printer reads: >79.00FE >Printer Error > >Printer that works is an Epson via wireless. >Mac OX 10.2.6 >Powermail 4.1.3 (was having same problem with previous 4.0 versions) Have >not been able to use the HP5000 printer for several + months). Have >replaced application, preferences, printer in Print Center numerous times >trying to isolate problem. No change. >
Hi Robert, There are two issues to look at: printer drivers and the error msg itself. I might have missed this in subsequent posts but you don't say which 5000 (proper, N, DN, LE) you have or what type of printer it is (laser, ink, desk,...) so I'll assume it the the HP LaserJet 5000 proper. The current info on printer drivers for the HP LaserJet 5000 is as follows: name: hp LaserJet monochrome printing software and utility type: Driver version: 1.31 release date: 2003-4-2 operating system: Mac OS 8, Mac OS 9, Mac OS X The second issue is the error message. According to HP's web site, the 79.00FE message has been reported on the HP 5000 printer among others in conjunction with Adobe InDesign. The simplest solution listed was to export to PDF and print that. Perhaps something in the 4.x PowerMail is triggering the same flaw. For more info, check out: <http://search.hp.com/gwuseng/query.html?la=en&qt=79.00FE> I would first try the updated drivers then the PDF option. You should also know that the HP 5000 is reported as a discontinued product on their website. Finally, I would add the following bit of experience I and others have had with HP products and Macs as of late. Their much vaunted reputation of reliability, ease of configuration and use has taken quite a beating. Witness the problems with the HP 1200 line and Mac OS X. Not pretty I assure you. Also, when questioned regarding their support of Macs in general, I have found it to be lukewarm at best. Now I own not one but two HP printers: HP 990 and a rebadged HP 870 (stylewriter 6500) and both work fine. Still, I would no longer automatically choose HP anymore. I would look long and hard at the competition, even with laser printers. Hope this helps. -- Tim Lapin [EMAIL PROTECTED]
