Thank you for your input Michael. Notes below from you input. >In your original message you say PM prints fine to your epson printer but >not to your HP. However everything else seems to print fine to both printers. > >This seems a little odd to me, but I'm curious about a couple of things. >I'm assuming if you can print from PM to the Epson, you can also print to >a PDF Preview document? try it and see (choose to print, then click the >"preview" or "save to pdf" button at the bottom of the print dialog... >maybe try both.) Have used this and does work fine - i.e. PDF preview document
> >If this fails, then there is something wrong in Postscript rendering to >the print device. It MIGHT be PM's fault, but I've never had such a >problem myself. If it succeeds, it COULD still be postscript rendering: >It COULD be in the HP driver or just PM's reaction with the HP driver. Was working (the HP) several+ months ago with previous version of PM. > >Another test would be to switch your HP's driver to the Generic >Postscript driver and see if PM prints fine to it. If it does, then it's >definitely how PM is playing with HP. Whether that is a PM or HP support >issue, I don't know, though. Have used the generic and specific with the HP - same results. Have even tried different paper formats (tabloid, letter, legal, etc.) and cassette trays. > >The upshot of these tests is you'll narrow the trouble a bit more, >hopefully, so we can pinpoint if there is programming issues or maybe a >reinstall of printer drivers or a new driver or trashing prefs or >anything might help. Have trashed prefs numerous times. Will give a go at reinstalling the printer drivers. > >-- >Michael Lewis >Off Balance Productions >[EMAIL PROTECTED] >www.offbalance.com > -- Robert Price www.eggplant.org [EMAIL PROTECTED] [EMAIL PROTECTED] >Robert Price sez: > >>When I was originally having this problem several months ago I wrote >>PowerMail support several times. I received an initial reponse (no case >>number), but I did not receive any more responses with my follow-ups. >>Could say a bit disappointing. As a consultant who works around the >>states and who has often recommended PowerMail over the past several >>years, this was of concern. Several other things took precedence and put >>the problem to the side (and could use the epson printer that was >>working), but now with time I thought I'd try via the discussion group as >>other than this problem the software has been fine. >> >>Thank you. >> >>-- >>Robert Price >>www.eggplant.org >>[EMAIL PROTECTED] >>[EMAIL PROTECTED] >
