powermail-discuss Digest #2596 - Tuesday, April 3, 2007

  automatic reply
          by <[EMAIL PROTECTED]>
  Re: locking PowerMail on download
          by "Matthias Schmidt" <[EMAIL PROTECTED]>
  Re: Printing email Problem & fix (+ Req for CTM to really fix)
          by "Dave N" <[EMAIL PROTECTED]>
  Re: Printing email Problem & fix (+ Req for CTM to really fix)
          by "Matthias Schmidt" <[EMAIL PROTECTED]>
  Re: locking PowerMail on download
          by "PowerMail Engineering" <[EMAIL PROTECTED]>
  Re: locking PowerMail on download
          by "Dave N" <[EMAIL PROTECTED]>


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Subject: automatic reply
From: <[EMAIL PROTECTED]>
Date: Mon, 2 Apr 2007 11:00:21 -0700

Thanks for your email, but alas! I won't be able to read it until April 4, when 
I return from Elsewhere.  I'm looking forward to getting back to you then...

z

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Subject: Re: locking PowerMail on download
From: "Matthias Schmidt" <[EMAIL PROTECTED]>
Date: Tue, 3 Apr 2007 04:08:01 +0900

Am/On Mon, 2 Apr 2007 10:10:14 -0700 schrieb/wrote Alan Harper:

>I am getting emails, I think from Russia, that are causing PowerMail to
>lock up.
>
>When I get my email, it starts to download the emails (using POP), and
>then hangs. I have to restart PowerMail, and then it rebuilds its
>indices (a 5 minute process). It then hangs on the first email that it
>tries to download (and luckily does not have to rebuild its indices
>after a second force-quit).
>
>I have not isolated the email in question--it will take some time
>fiddling with the web-interface and I haven't had time to do so. What I
>do right now is go to the web interface at my ISP and delete all the
>spam in my inbox and then it works again.
>
>Any thoughts about what might be causing this? Is this a general problem
>with email clients, or a PowerMail-only issue?

which version of pm are you using?
5.5.3 is the current one.

I didn't had that issue anymore since a longer time.
Else I'd suggest the same thing as Hiro-San did,

all the best

Matthias


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Subject: Re: Printing email Problem & fix (+ Req for CTM to really fix)
From: "Dave N" <[EMAIL PROTECTED]>
Date: Mon, 2 Apr 2007 16:51:16 -0700

in reply to ([EMAIL PROTECTED]), Matthias Schmidt's message of 10:09
PM, 3/30/07

>Am/On Thu, 29 Mar 2007 13:54:13 -0700 schrieb/wrote Dave N:
>
>>PROBLEM:
>>selecting "Print..." from the file menu (or command p) results in NO
>>Dialog box. (as IF "Print one" was selected- but it's not). But it does
>>print to the currently selected printer. Header info (to/from/subject)
>>was missing. Only message printed. This is on plain text messages.
>>
>>FIX: using PM toolbar menu icon to click & hold until "Print..." drops
>>down & select that.
>>Now you get a dialog box & a change to make a pdf, or choose printers,
>>or choose how many copies, etc.  :-)
>>
>>PowerMail 5.3.3 Mac OSX 10.4.x (non intel) Just installed last week.
>
>why don't you install 5.5.3 that fixed this at least for me
>
>All the best
>
>Matthias
>
>-----
Oh sorry, I made a typo error. I do have PowerMail 5.5.3.

DaveN




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Subject: Re: Printing email Problem & fix (+ Req for CTM to really fix)
From: "Matthias Schmidt" <[EMAIL PROTECTED]>
Date: Tue, 3 Apr 2007 09:49:35 +0900

Am/On Mon, 2 Apr 2007 16:51:16 -0700 schrieb/wrote Dave N:

>in reply to ([EMAIL PROTECTED]), Matthias Schmidt's message of 10:09
>PM, 3/30/07
>
>>Am/On Thu, 29 Mar 2007 13:54:13 -0700 schrieb/wrote Dave N:
>>
>>>PROBLEM:
>>>selecting "Print..." from the file menu (or command p) results in NO
>>>Dialog box. (as IF "Print one" was selected- but it's not). But it does
>>>print to the currently selected printer. Header info (to/from/subject)
>>>was missing. Only message printed. This is on plain text messages.
>>>
>>>FIX: using PM toolbar menu icon to click & hold until "Print..." drops
>>>down & select that.
>>>Now you get a dialog box & a change to make a pdf, or choose printers,
>>>or choose how many copies, etc.  :-)
>>>
>>>PowerMail 5.3.3 Mac OSX 10.4.x (non intel) Just installed last week.
>>
>>why don't you install 5.5.3 that fixed this at least for me
>>
>>All the best
>>
>>Matthias
>>
>>-----
>Oh sorry, I made a typo error. I do have PowerMail 5.5.3.

then I guess Jérôme needs to look into that once again.
It seams to work for most of us, but for some it does not ...

Thanks and all the best

Matthias


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Subject: Re: locking PowerMail on download
From: "PowerMail Engineering" <[EMAIL PROTECTED]>
Date: Tue, 3 Apr 2007 11:13:11 +0200

Alan Harper wrote:

>I have not isolated the email in question--it will take some time
>fiddling with the web-interface and I haven't had time to do so. What I
>do right now is go to the web interface at my ISP and delete all the
>spam in my inbox and then it works again.

We would be very interested to get such a message, in order to reproduce
and fix the problem.
If you can't isolate the specific message causing the problem, maybe you
can create a temporary account in another mail client (Apple Mail for
example) then retrieve the messages there (make sure that this other
mail client does not delete the message from the server, to avoid
missing some messages in PowerMail); then if you send me the Apple Mail
mailbox I can check if it contains a message that can cause problems in
PowerMail.


Jérôme - CTM Engineering


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---------------------------------------------------------------------


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Subject: Re: locking PowerMail on download
From: "Dave N" <[EMAIL PROTECTED]>
Date: Tue, 3 Apr 2007 08:26:33 -0700

Question for Jérôme;
Would it be just as helpful if one were to use webmail to "Redirect" the
bad message to you?
DN

in reply to ([EMAIL PROTECTED]), PowerMail Engineering's message of 2:13
AM, 4/3/07

>Alan Harper wrote:
>
>>I have not isolated the email in question--it will take some time
>>fiddling with the web-interface and I haven't had time to do so. What I
>>do right now is go to the web interface at my ISP and delete all the
>>spam in my inbox and then it works again.
>
>We would be very interested to get such a message, in order to reproduce
>and fix the problem.
>If you can't isolate the specific message causing the problem, maybe you
>can create a temporary account in another mail client (Apple Mail for
>example) then retrieve the messages there (make sure that this other
>mail client does not delete the message from the server, to avoid
>missing some messages in PowerMail); then if you send me the Apple Mail
>mailbox I can check if it contains a message that can cause problems in
>PowerMail.
>
>
>Jérôme - CTM Engineering
>
>


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