powermail-discuss Digest #2711 - Sunday, October 21, 2007

  Crash after using a script and quitting
          by "Irene" <[EMAIL PROTECTED]>
  Re: Crash after using a script and quitting
          by "A-NO-NE Music" <[EMAIL PROTECTED]>
  Re: Slow Address Book
          by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Crash after using a script and quitting
          by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Slow Address Book
          by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Powermail support (Was: Re: Exporting from PowerMail - all mail is Un
          by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Powermail support (Was: Re: Exporting from PowerMail - all mail is Un
          by "Mikael Byström" <[EMAIL PROTECTED]>
  Re:crash after using script and quitting
          by "Irene" <[EMAIL PROTECTED]>


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Subject: Crash after using a script and quitting
From: "Irene" <[EMAIL PROTECTED]>
Date: Sat, 20 Oct 2007 21:33:47 +0200

Hi,

I'm new to the list. Just paid for PM and now find a problem when using
scripts.

I tested the "change subject" script once with the trial version of PM.
There were no problems.

Now I find the following:

I use a script for the first time and then quit PM - everything is ok.

If I open PM again and use the same script and then quit - PM crashes.

After that it is hit or miss whether PM will crash at quit after using
any script.

If I quit PM when I have not used a script, it does not crash.

I repaired permissions, ran DW, and applejack and reapplied the 10.4.10
combo updater. No change.

Have crash reports for PM but unfortunately can't understand them enough
to know what might be happening.

Here is the beginning of one, if this is of any help:
-------------------------------------------------------------------------
Command: PowerMail
Path:    /Applications/PowerMail/PowerMail.app/Contents/MacOS/PowerMail
Parent:  WindowServer [70]

Version: PowerMail version 5.5.3 build 4480 (5.5.3)

PID:    383
Thread: 0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_INVALID_ADDRESS (0x0001) at 0x07541338

Thread 0 Crashed:
0   libobjc.A.dylib                     0x90a403f0
_class_lookupMethodAndLoadCache + 376
1   libobjc.A.dylib                     0x90a401d4 objc_msgSend + 244
2   com.apple.Foundation                0x92bc5820 +[NSData
dataWithBytesNoCopy:length:] + 64
3   com.apple.Foundation                0x92bc56d0 -[NSFileManager
fileSystemRepresentationWithPath:] + 292
4   ...apple.AddressBook.framework      0x94e117d8 -[ABIndexer
initIndexForClass:] + 304
5   ...apple.AddressBook.framework      0x94e115c4 -[ABAddressBook
_personIndexer] + 76
6   ...apple.AddressBook.framework      0x94e11460 _ABExitFunction + 160
7   libSystem.B.dylib                   0x90014d78 __cxa_finalize + 260
8   libSystem.B.dylib                   0x90014c44 exit + 36
9   com.ctmdev.PowerMail                0x00002590 start + 816
10  com.ctmdev.PowerMail                0x00002290 start + 48
-------------------------------------------------------------------------
Any ideas how to fix this ? It is disappointing. One big reason for
switching to PM was its scriptability.

Irene

iMac G5 PPC, OS 10.4.10


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Subject: Re: Crash after using a script and quitting
From: "A-NO-NE Music" <[EMAIL PROTECTED]>
Date: Sat, 20 Oct 2007 16:56:54 -0400

Irene / 07.10.20 / 3:33 PM wrote:

>0   libobjc.A.dylib                    0x90a403f0
>_class_lookupMethodAndLoadCache + 376
>1   libobjc.A.dylib                    0x90a401d4 objc_msgSend + 244
>2   com.apple.Foundation               0x92bc5820 +[NSData
>dataWithBytesNoCopy:length:] + 64
>3   com.apple.Foundation               0x92bc56d0 -[NSFileManager
>fileSystemRepresentationWithPath:] + 292

Just shooting in a dark here, but you aren't using Safari beta, right?

--

- Hiro

Hiroaki Honshuku, A-NO-NE Music, Boston, MA
<http://a-no-ne.com> <http://anonemusic.com>



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Subject: Re: Slow Address Book
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Sat, 20 Oct 2007 23:35:52 +0200

C. A. Niemiec said it like this:

>And I don't see the problem with the RMW retaining unread mail between
>program restarts. Maybe we should have a Not-So-Recent-But-Still-Unread
>Mail Window? ("SNRBSUMW"... someone call the acronym police...)

I'd like to have it similar like in Emailer. Or even better Smart
saveable folders in a fusion with an improved search function.

Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


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Subject: Re: Crash after using a script and quitting
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Sat, 20 Oct 2007 23:54:26 +0200

Irene told:

>If I open PM again and use the same script and then quit - PM crashes.
>
>After that it is hit or miss whether PM will crash at quit after using
>any script.
>
>If I quit PM when I have not used a script, it does not crash.

irene,

Do you sync to the Apple addrees book? If so, how is the sync set up?
I don't recognize your set of problems. Perhaps someone else have
similar experiences?

One way to try is to quit PM, move the "com.ctmdev.PowerMail.plist"
temporarily to the desktop, relaunch PM and repeat your scripting usage
pattern and see if it's any different.

If it is, change the setup of syncing to not sync at all or only go one
way, not in both directions.

Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


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Subject: Re: Slow Address Book
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Sun, 21 Oct 2007 00:03:49 +0200

Rick Lecoat said:

>I'm not saying that CTM should implement the feature just because I ask
>them to. But they never replied, even to acknowledge receipt of an
>officially-generated support email.
I'd rather pay extra for actually getting support, if that was possible.
But I don't think money is the problem necessarily.

>I for one am concerned about CTM's level of support for their product.
We all are I think. If we as a community was better at picking up that
role I wouldn't be worried. But we haven't been very good at that I
think. Maybe it's the type of people using PowerMail typically have much
else to do, but we as a user community ought to something *together* to
get some problems solved, with or without CTM, when that is possible. If
we just pick a fight now and then on what feature should or shouldn't be
implemented, where will we end up?

A couple of ideas

A user WIKI with usable up-to-date solutions
A user-run repository for scripts and the like
more...?

If I remeber correctly I volonteered to host such a site back when I ran
my own server, but the response was zilch, so I kinda lost interest.

Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD




----------------------------------------------------------------------

Subject: Re: Powermail support (Was: Re: Exporting from PowerMail - all mail is 
Unread)
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Sun, 21 Oct 2007 02:25:15 +0200

Winston Weinmann asked

>>please support CTM by patiently ask for requests
>Have I been impatient? How do you define patience?
Patience should be adopted to the company in question. CTM could be
snappier in the their development and sometimes bugfixing, but I'd
rather they keep PM stable and focused. That you usually can't print
HTML in PM, may be out of the hands of CTM as it's not their function in
use for displaying HTML, it's Apple's library if I'm not mistaken. I'm
sure they didn't leave this function out in spite.

That CTM have zero response sometimes in their support is a known fact
of life as a PM user. They do respond from time to time though. Not that
I have been very lucky with IMHO more serious matters than this problem
of yours.

>Have my comments not been constructive?
Not at all times, no they haven't. I do see where you're coming from though.

>>engage in a dialog
>Dialog goes two ways (by definition). Has CTM responded to my observations?
Maybe not. Is that a problem for us the other users?

>>one day CTM will have to make a move
>To fix defects or add features?
Both.

>My experience has been that regular follow-up on anything you would like
>to see done makes it more likely to happen.
We on this list are not employed by you, which seems to be the common
feature for most of the situations you list where you have found this
approach productive. We, the other users, are in the same position,
though we may have other needs.
While I agree with your position on this particular matter of HTML-
printing I think you should follow-up directly to CTM if you want to see
any changes. *Then* you report to the list, if needed.

>Also, new users join the discussion list from time to time. Should
>someone not warn about the HTML problem, given that CTM does not mention it?

I'd prefer if we had a bug list or something and could point to that. Or
something more positive.




Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


----------------------------------------------------------------------

Subject: Re: Powermail support (Was: Re: Exporting from PowerMail - all mail is 
Unread)
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Sun, 21 Oct 2007 02:38:30 +0200

Wayne Brissette said it like this:

>That's where CTM gets to decide what they feel the community needs and where
>they want to spend their efforts.
If you had paid any attention at all, which is obvious you haven't, you
would have discovered that  I've been repeating that CTM decides over
and over for years. So that is my sentiment.
But that CTM decides in the end doesn't mean the users can't have a
healthy discussion on PowerMail and their wishes for its development.
Wanting to silence other people is what really is obnoxious.
Could CTM "feel" the needs of the community if the users constituting
this community never say anything?

>Thus, I would argue that there isn't anything wrong with PowerMail
>sticking by the non-HTML model as the primary email mode.
I have never argued otherwise. Actually, I'd prefer that everybody was
waiting for RFC standards to be decided upon, but that "everybody's
doing it" means that the email world is changing with or without these.

> Things are changing. Maybe we won't have email anymore, we'll have
>video messages, who knows.
I think email will stay and I think a lot of its standards future will
be decided by the capabilities of cellphones. That and the actual usage
patterns.

>You also seem to put up more of a stink than anybody on this list about
>what's right and wrong with PowerMail, and HTML seems to be your #1
>concern, which is simply a minor footnote for a lot of others.
You are so mistaken, Wayne. Of 164 messages sent to this list by me
since january 2006, only 10 messages in 4 different threads have been on
this subject. All of these being responses, not initiating threads. So
it should come as no surprise had you actually read what I wrote that
HTML-messaging is no biggie for me personally at all. Not yet at least.
I only need HTML for display purposes.
Also if you had paid any actual attention at all to my messages, which
is obvious you haven't, you would have concluded that IT'S NOT I WHO
REPEATEDLY BRING UP THIS SUBJECT. However, if someone make a derogatory
remark about "wanting this particular feature is unreasonable and would
you please go away" or similar, then I may respond to that. This
unproductive attitude for a user community is quite frankly unhealthy.
Silence is not a cure.

I have a right to voice my opinion now and then, just like any user. If
you don't agree that's fine with me. I'm not on a crusade at all,
certainly not for HTML-messaging in PowerMail and to suggest so is
misinformed.

>I could go on-and-on, but I won't. I will merely say that I think you're
>just as obnoxious with your HTML is everything tirades you go on every
>few months.
If you had paid any attention at all, which is obvious you haven't, you
would have understood that it is COMMUNICATING that is everything
according to me.


Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD
"Reality is that which, when you stop believing in it, doesn't go away."
  -- Philip K. Dick




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Subject: Re:crash after using script and quitting
From: "Irene" <[EMAIL PROTECTED]>
Date: Sun, 21 Oct 2007 15:33:37 +0200

Please disregard my original message. I wasn't thinking straight! Of
course it wasn't a problem with PM but with my system.

Fortunately I had a problem free clone of my HD on an external drive
which I cloned back. PM and scripts are working fine now.

Irene


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