Greetings all,
I've just run across a serious problem, for me, and could use any advice
anyone has. I stand to lose years of email if I cannot fix the issue.
Under PowerMail 6, I exported some mail folders using File -> Database -
> Export... for archiving purposes. I would rather have used the new
Archive and Cleanup feature, but apparently no one thought about adding
the ability to select specific folders for Archiving...
So, I exported quite a few folders into the PowerMail Exchange format,
preserving folder hierarchy and including attachments. I then threw all
those exported folders into the Trash, deleted the Trash, and compacted
the Message Database.
I believe the Export actions were successful, as all the exported
databases have different sizes (some are 44kb, others a few MB, and so
on). I believe the attachments were also included, but I have not
verified that yet.
The problem comes when I try to Import those exported databases. When I
import them, I get the folder structure, but there is *no mail at all*
in any of the sub- folders. Messages in the top level folder (if there
were any) are there, but not in any of the sub- folders. By way of example:
Friends
Barb
Bob
Kelsey
Retirement
Trip
Marley
Any messages in Friends are present after importing, but all the mail in
the sub- folders (Barb, Bob, etc.) and sub- sub- folders (Retirement and
Trip) are gone. This is a serious problem.
I've tried rebuilding the sort indexes and search indexes, but that did
not work. I have not tried a low level database rebuild as I do not
have trouble compacting the database.
Does anyone know what might be going wrong? Any advice on how to
recover the messages in those exported message databases?
Tim
