powermail-discuss Digest #2943 - Tuesday, January 20, 2009
PM Key still won't register 6.0
by <[email protected]>
Re: PM Key still won't register 6.0
by "Jim Pistrang" <[email protected]>
Re: PM Key still won't register 6.0
by "Gerald F. Carroll" <[email protected]>
Re: PM Key still won't register 6.0
by "Sean McBride" <[email protected]>
Re: HTML display in 6.0b3
by "Ben Kennedy" <[email protected]>
Re: PM Key still won't register 6.0
by "Jerry Wass" <[email protected]>
Re: HTML display in 6.0b3
by "PowerMail Engineering" <[email protected]>
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Subject: PM Key still won't register 6.0
From: <[email protected]>
Date: Mon, 19 Jan 2009 16:55:12 -0600
I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
key, it didn't work. i've double-clicked, dragged, etc. the PM Key
icon. PM just wants to make an attachment out of it. sometime is opens
up Terminal. sometimes i can open as a text message and see the code,
but can't do anything with it.
the icon appears as a generic executable file by default. i've never
seen this type of registration, so don't know what else to do.
I emailed CTM the same day. no response.
i emailed again, filled out the support form, tried other email
addresses, called Kagi software (they can't help because they don't
send out the key). NO RESPONSE.
so my database is already upgraded and i cannot send/receive mail
through PM. with 9 email accounts, my productivity is shot. and CTM
hasn't responded to 6 requests.
does anyone have any idea how to get them to respond?
i just want my registration code. (email to: shop [at] urbanpeace.net)
or by some amazing chance has anyone had this problem and can tell me
how to register PM 6?
any help would be exhilarating at this point.
----------------------------------------------------------------------
Subject: Re: PM Key still won't register 6.0
From: "Jim Pistrang" <[email protected]>
Date: Mon, 19 Jan 2009 18:44:04 -0500
Hi,
You're way ahead of me....I also paid for the upgrade - at least I think
I did - but I have not been sent a key. I still love PowerMail, but
sometimes the quirky support is a little too quirky.
Meanwhile, have you tried dragging the PM key icon on to the PowerMail
application icon? That's how it used to work.
Jim
>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>icon. PM just wants to make an attachment out of it. sometime is opens
>up Terminal. sometimes i can open as a text message and see the code,
>but can't do anything with it.
>
>the icon appears as a generic executable file by default. i've never
>seen this type of registration, so don't know what else to do.
>
>I emailed CTM the same day. no response.
--
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network
413-256-4569
<http://www.jpcr.com>
----------------------------------------------------------------------
Subject: Re: PM Key still won't register 6.0
From: "Gerald F. Carroll" <[email protected]>
Date: Mon, 19 Jan 2009 18:11:08 -0600
I had the same problem December 3rd. The thing i noticed was that the
key they sent the name did not match the name of the key in the
attachment for the actual key. I had to wait a couple days believe there
was a weekend involved. However they did send me a replacement key. This
time the name in the letter matched the attachment they sent for the key.
Gerry
--
The faster the computer
The more impatient the user
>Hi,
>
>You're way ahead of me....I also paid for the upgrade - at least I think
>I did - but I have not been sent a key. I still love PowerMail, but
>sometimes the quirky support is a little too quirky.
>
>Meanwhile, have you tried dragging the PM key icon on to the PowerMail
>application icon? That's how it used to work.
>
>Jim
>
>>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>>key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>>icon. PM just wants to make an attachment out of it. sometime is opens
>>up Terminal. sometimes i can open as a text message and see the code,
>>but can't do anything with it.
>>
>>the icon appears as a generic executable file by default. i've never
>>seen this type of registration, so don't know what else to do.
>>
>>I emailed CTM the same day. no response.
>
>--
>Jim Pistrang
>JP Computer Resources
>Certified Member, Apple Consultants Network
>413-256-4569
><http://www.jpcr.com>
>
>
>
----------------------------------------------------------------------
Subject: Re: PM Key still won't register 6.0
From: "Sean McBride" <[email protected]>
Date: Mon, 19 Jan 2009 20:49:33 -0500
[email protected] ([email protected]) on 2009-01-19 5:55 PM said:
>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>icon. PM just wants to make an attachment out of it. sometime is opens
>up Terminal. sometimes i can open as a text message and see the code,
>but can't do anything with it.
I bet I know what it is.... Which email client did you receive the PMKey
file with? It's a text file and some mail clients screw with the line
endings. Try opening the file with TextWrangler and change the line
endings to Mac.
PM should be able to deal with any line endings, but has had this bug
for years.
Sean
----------------------------------------------------------------------
Subject: Re: HTML display in 6.0b3
From: "Ben Kennedy" <[email protected]>
Date: Mon, 19 Jan 2009 23:11:43 -0800
The issues with HTML messages described below still persist in 6.0.1b1.
Functionally, the most severe bug is with the duplicated header text
being inserted into the reply.
-ben
Ben Kennedy wrote at 4:43 PM (-0800) on 12/1/08:
>Yall,
>
>The "simple header" addition in the latest beta is an improvement, but
>falls short of the mark:
>
>- it looks inconsistent from the regular header displayed for plaintext
>messages.
>- the recipient/sender names are not clickable or draggable as usual.
>- its entire text is included in quoting when the message is replied to.
>
>I still don't understand why it is insurmountable to render this in the
>same way as for plaintext messages. Surely it is a separate view being
>drawn in that case anyway? What is it about the HTML view that
>precludes drawing the same header at its top?
>
>Furthermore, I still find that about half the time clicks on links in
>the HTML simply fail to work unless I first "view message in web
>browser". The lack of response is intermittent and inconsistent.
>
>-b
>
>--
>Ben Kennedy (chief magician)
>zygoat creative technical services
>http://www.zygoat.ca
>
>
--
Ben Kennedy (chief magician)
zygoat creative technical services
http://www.zygoat.ca
----------------------------------------------------------------------
Subject: Re: PM Key still won't register 6.0
From: "Jerry Wass" <[email protected]>
Date: Tue, 20 Jan 2009 08:17:51 +0100
Great! I did recognize the problem. Ctmdev used to be service minded,
lately very occupied with updates.
I never used Automator before either, just did a search on type/creator
change and ended up with that.
Glad to help out!
/jrr
>thanks for everyone's quick replies.
>
>Jerry, this worked. i had to download the action from Apple's website
>because for some reason my computer wasn't recognizing the app at
>first (don't think i've ever run an Automator app before) but it did
>the trick.
>
>
>yea...the quirk support thing is really an issue. thank goodness for
>this list, but it seems unfair to pay your fee and not get the help
>you need...timely.
>
>thx again Jerry and all,
>cheers.
>
>-angel
>
>
>
>Quoting Jerry Wass <[email protected]>:
>
>>> I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>>> key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>>> icon. PM just wants to make an attachment out of it. sometime is opens
>>> up Terminal. sometimes i can open as a text message and see the code,
>>> but can't do anything with it.
>>>
>>> the icon appears as a generic executable file by default. i've never
>>> seen this type of registration, so don't know what else to do.
>>>
>>> I emailed CTM the same day. no response.
>>>
>>> i emailed again, filled out the support form, tried other email
>>> addresses, called Kagi software (they can't help because they don't
>>> send out the key). NO RESPONSE.
>>>
>>> so my database is already upgraded and i cannot send/receive mail
>>> through PM. with 9 email accounts, my productivity is shot. and CTM
>>> hasn't responded to 6 requests.
>>>
>>> does anyone have any idea how to get them to respond?
>>> i just want my registration code. (email to: shop [at] urbanpeace.net)
>>>
>>> or by some amazing chance has anyone had this problem and can tell me
>>> how to register PM 6?
>>>
>>> any help would be exhilarating at this point.
>>
>> You might need to change the type/creator of the file to:
>>
>> type: PMKi
>> creator: Cmlt
>>
>> I attached a small app to help out!
>>
>> /jrr
>
>
>
----------------------------------------------------------------------
Subject: Re: HTML display in 6.0b3
From: "PowerMail Engineering" <[email protected]>
Date: Tue, 20 Jan 2009 16:25:26 +0100
Ben Kennedy wrote:
>The issues with HTML messages described below still persist in 6.0.1b1.
>
>Functionally, the most severe bug is with the duplicated header text
>being inserted into the reply.
This will be fixed in the final 6.0.1.
>I still don't understand why it is insurmountable to render this in the
>same way as for plaintext messages. Surely it is a separate view being
>drawn in that case anyway? What is it about the HTML view that
>precludes drawing the same header at its top?
Unfortunately, mixing a WebKit view with PowerPlant views is problematic
(that's why clicking URLs or selecting text does not work reliably in
the HTML view). So we chose to insert the header as HTML data, instead
of using the same header view that we embed in the plain text view.
Jérôme - CTM Engineering
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