Mark Gerber wrote at 12:01 AM (-0400) on 8/23/09:

>If I were to call Charter Communications (I assume that's who you're
>referring to?), would they have any idea what that error message meant?

I'm talking about whoever is responsible for the server that you're
connecting to.  If Charter provides your SMTP, then I guess yeah, Charter.

The PowerMail message would likely be as meaningless to them as it is to
us.  However, if their server is dropping connection for some particular
reason, there might be evidence of that reason in their logs.

If Charter is some big company with opaque technical support people
without access to such information, you might be out of luck, but who
knows till you try.

-b

--
Ben Kennedy (chief magician)
zygoat creative technical services
http://www.zygoat.ca



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