Powermail said:
>The problem here is that others didn't report any problems like that.
This means only that the problem isn't widespread. Nevertheless it
affects the heart of PowerMail. I'm far beyond believing that this can
only be affecting my accounts and my Macs. 
What it could be is something related to the history of my DB (current
and earlier versions), but in the end that actually shouldn't affect the
function of getting messages. Whatever the history, PM should be able to
query the mail server about new messages and get them all. No?
 
>or does this mean PM doesn't recognize the status of a mail as being
>unread and not retrieving it?
>
>- I've never seen this.
>Could you be a bit more clear about what happens?
It's an intermittant problem it seems, but when it's active it stays.
This is the problem in a nutshell with my current account that displays
this problem: 

At the outset of using Gmail in PowerMail on 2 different accounts I
attempted to download every message for both accounts, which PowerMail
and the server wisely choose to do in chunks of a few hundred
messages**. I left them all on the server I think, but I'm not sure
actually. After many rechecks all messages actually were downloaded on
one account at least. The other problem-affected account stil haven't
got all messages even as I set it to redownload every message (currently
4000+) at one point.

Over time PowerMail continues not to download all messages that actually
are on the server on one gmail account, while downloading seemingly
every message on my other (this one). So the symptom is that PowerMail
check for new mail and there isn't any. But on the server, if you check
via IMAP in PM or in the web interface, there are indeed messages. The
delay can be measured in days at a minimum. I can not be sure that some
messages are never downloaded. Hopefully PM will download the messages
at the server that haven't been downloaded at some point. But this year
actually, I discovered not that not one (!) of the messages received on
server on the problem account have been downloaded.


>Can you also post the settings done under Account - Receiving.
It's very normal and yes, I've left messages on server for both accounts.

Receiving
Protocol: POP3
ID: my email
POP: pop.gmail.com
Connect secure: SSL, dedicated secure port: 995
Leave copies of fetched messages on server

>the problem won't go away by itself magically.
Well, duh'!
>I assume there is either a problem with your special settings or
>somewhere else.
There's nothing special about them.
>You need to find the source of problem, else it can't be solved.
That's why I have asked for ideas on how to diagnose the problem. I'm
going to post the support at Gmail and see what they say. I will also
try another email application again and get all messages from the
problem account. I'm not holding my breath however.


MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


** There is another related problem in that if the connection to the
server is ended prematurely which can happen if you want to get all
messages on the server, then PowerMail will redownload messages it
actually already have downloaded. This results often in duplicates. I
have thousands of duplicates in my message DB on the working account,
even as I wrote a script to get them out. I got tired of doing that all
the time I guess and gave up.

Built-in duplicate message handling in PowerMail would be extremely useful.






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