powermail-discuss Digest #2851 - Friday, June 4, 2010

  Error -981
          by "H.R. Riggs" <[email protected]>
  Re: Error -981
          by "PowerMail Engineering" <[email protected]>
  Re: Error -981
          by "Tobias Jung" <[email protected]>
  Re: Error -981
          by "PowerMail Engineering" <[email protected]>


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Subject: Error -981
From: "H.R. Riggs" <[email protected]>
Date: Thu, 03 Jun 2010 13:59:22 -1000

When I do a search, and click on a message in the search window, I often get

Error -981

When I go to the Mail Browser window, and select the same message there,
it does not happen.

Ron



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Subject: Re: Error -981
From: "PowerMail Engineering" <[email protected]>
Date: Fri, 4 Jun 2010 10:30:11 +0200

H.R. Riggs wrote:

>When I do a search, and click on a message in the search window, I often get
>
>Error -981
>
>When I go to the Mail Browser window, and select the same message there,
>it does not happen.

This error is about an invalid font. That is strange that it occurs only
after a search. Is the message in HTML? Does it contain non ascii or
roman characters? Have you tried validating all your fonts with Font Book?


Jérôme - CTM Engineering


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Subject: Re: Error -981
From: "Tobias Jung" <[email protected]>
Date: Fri, 4 Jun 2010 11:58:25 +0200

PowerMail Engineering <[email protected]> wrote (Fri, 4 Jun 2010
10:30:11 +0200):

> H.R. Riggs wrote:
>
>> When I do a search, and click on a message in the search window, I
often get
>>
>> Error -981
>>
>> When I go to the Mail Browser window, and select the same message there,
>> it does not happen.
>
> This error is about an invalid font. That is strange that it occurs only
> after a search. Is the message in HTML? Does it contain non ascii or
> roman characters? Have you tried validating all your fonts with Font Book?

I occasionally get Error -981, too.
On my system, it's like this:
- When I double-click the message to open it in a new window, I get the
error message.
- But in the preview pane below the messages list, the message is
displayed fine.
- Then, I double-click the same message again: _Nothing_ happens. No new
window, no error message.
- And now, this is really strange: I double-click the message that is
listed above the message that triggered the error to open it in a new
window. The new window gets opened... and then, when I hit the right
arrow button to go to the "erroneous" message, it IS displayed without
any error message.

I think (but I'm not sure) this happens when the message contains
characters that aren't covered in the font that I've set to display
messages: I use an "old-style" bitmap font for display which has a
limited character set... that's why I didn't report this before, I just
thought: "Hey, you chose to use such an old-fashioned font, so don't
complain if you're running into problems from time to time..."

By the way, when such an message is displayed, it uses a font that I set
up nowhere in PowerMail's preferences (Osaka Regular-Mono), so I guess
PM automatically switches to font which has a rich character set...

Maybe this helps to figure out what happens to H.R. Riggs.

Kind regards,
Tobias Jung



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Subject: Re: Error -981
From: "PowerMail Engineering" <[email protected]>
Date: Fri, 4 Jun 2010 13:47:05 +0200

Tobias Jung wrote:

>- When I double-click the message to open it in a new window, I get the
>error message.
>- But in the preview pane below the messages list, the message is
>displayed fine.

Can you send me the raw message source of such a message? If the message
is still present on the server, you can get it by retrieving the message
with Apple Mail, then choose the file / save as menu, and select the
"raw message source" format; or you can usually get the raw source if
you have a webmail access to this account.

>I think (but I'm not sure) this happens when the message contains
>characters that aren't covered in the font that I've set to display
>messages: I use an "old-style" bitmap font for display which has a
>limited character set... that's why I didn't report this before, I just
>thought: "Hey, you chose to use such an old-fashioned font, so don't
>complain if you're running into problems from time to time..."

Do you also get this error if you set your preferences to a different font?

>By the way, when such an message is displayed, it uses a font that I set
>up nowhere in PowerMail's preferences (Osaka Regular-Mono), so I guess
>PM automatically switches to font which has a rich character set...

Osaka is defined in the preferences as the font to use for the japanese
script (you can define a different font for each script).


Jérôme - CTM Engineering


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