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Call For Papers

Workshop on
Interplay between User Experience Evaluation and Software Development
(I-UxSED 2010)

17th October 2010
at NordiCHI 2010, Reykjavik, Iceland
Deadline for submissions: 25th July 2010

Website:http://users.dsic.upv.es/workshops/i-uxsed10/

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BACKGROUND AND CHALLENGES

I-UxSED 2010 is built upon the tradition of I-USED’08 and ’09 (International Workshop on the Interplay between Usability Evaluation and Software Development). It, however, targets at a much broader scope of User Experience (UX) where user's emotions, affects, motivations, and values are given as much, if not more, attention than ease of use, ease of learning and basic subjective satisfaction - the three traditional usability metrics.

We understand the relationship between UX and usability as the latter is subsumed by the former. Usability evaluation methods (UEMs) and metrics are relatively more mature. In contrast, UX evaluation methods (UXEMs) which draw largely on UEMs are still taking shape. It is conceivable that feeding outcomes of UX evaluation back to the software development cycle and instigating the required changes can even be more challenging than doing so for Usability Evaluation (UE). Several challenges are as follows: * UX attributes are (much) more fuzzy and malleable, what kinds of diagnostic information and improvement suggestion can be drawn from evaluation feedback. How does the evaluation feedback enable designers/developers to fix this experiential problem (cf. usability problem) and how can they know that their fix works? * Emphasis is put on conducting UE in the early phases of a development lifecycle with the use of low fidelity prototypes. However, is this principle applicable to UX evaluation? Is it feasible to capture authentic experiential responses with a low-fidelity prototype? If yes, how can we draw insights from these responses? * Irrespective of whether formal or informal evaluation approaches are applied to usability or UX, it is the persuasiveness of empirical evidence that is ultimately the test of its worth. Is UX evaluation feedback less persuasive than usability feedback? If yes, will the impact of UX evaluation be weaker than UE? * Software Engineering (SE) community has recognized that usability does not only affect the design of user interfaces but the software system development as a whole. Can such recognition and implications be taken for granted for UX, given that the evaluation methodologies and measures of UX could be very different (e.g. artistic performance)? While the gap between HCI and SE with regard to usability has somewhat been narrowed, thanks to years of endeavour of the researchers in both communities, it may be widened again due to the emergence of UX.

GOALS

The goal of this Workshop is to bring together researchers and practitioners from HCI and SE to identify challenges and plausible resolutions to optimize the impact of UX evaluation feedback on the development of systems that should eventually be usable, pleasurable and desirable. With this focus, contributions on the following topics, but are not limited to, are invited: * Which artefacts of software development are useful as the basis for UX evaluation and how do such artefacts influence the selection of UX evaluation methods? * What are the forms and characteristics of UX evaluation feedback that are considered or proved useful and necessary for software development (including the UI design)? * How can UX evaluation methods be integrated in emerging techniques and approaches for software development (including the UI design)? * How do software designers’/developers’ perceptions of UX evaluation feedback relate to their redesign strategies and approaches (e.g. prioritisation)? * How can the effectiveness of UX evaluation feedback in improving the software quality be evaluated (i.e. the issue of downstream utility)?
Participants
Participants (max. 20) are accepted on the basis of their submitted papers. The intended audience is primarily SE and HCI researchers and practitioners who are working on and have experiences with the theme.

IMPORTANT DATES

Submission Deadline: 25th July 2010
Acceptance Notification: 15th August 2010
Camera-ready Deadline: 1st September 2010
Workshop: 17th October 2010 (one full-day)

SUBMISSION PROCEDURE

Papers should be submitted in PDF-format to the workshop reviewing system at (http://www.easychair.org/conferences/?conf=iuxsed2010). Submissions should preferably describe empirical studies of the interplay between UX evaluation and software development, but those addressing theoretical frameworks for this theme are welcome as well.

Two types of submissions are solicited: Full papers with up to 6 pages describing substantial, completed work, and position papers with 2 pages describing either results that can be concisely reported or work in progress. Both types of papers should be formatted according to the SIGCHI ACM template. All papers will be peer reviewed. The workshop proceedings will be published on-line in CEUR-WS.org (ISSN 1613-0073)
Activities Planned and Outcomes
The tentative workshop programme is as follows:
* A keynote speech by a recognized researcher in the field
* Presentation of selected papers
* Small thematic group discussion on major issues
* Plenary report and discussion of main issues
* Future work and collaboration
We plan to contact key HCI journals about their willingness to produce a special issue on the topic of the workshop.

PROGRAM COMMITTEE

* Arnold P.O.S Vermeeren, TU Delft, the Netherlands
* Asbjørn Følstad, SINTEF, Norway
* Marianna Obrist, University of Salzburg, Austria
* Virpi Roto, Nokia Research Centre, Finland
* Scott Ambler, IBM Rational (to be confirmed)
* Tiziana Catarci, Università degli Studi di Roma ‘La Sapienza’, Italy (to be confirmed) * Natalia Juristo, Universidad Politécnica de Madrid, Spain (to be confirmed) * Jair Leite, Universidade Federal Fluminense, Niteroi, Brazil (to be confirmed)
* Nuno Jardim Nunes, University of Madeira, Portugal (to be confirmed)

WORKSHOP ORGANISERS

* Effie L-C Law, University of Leicester, UK
* Silvia Abrahão, Universidad Politécnica de Valencia, Spain
* Jan Stage, Aalborg University, Denmark

For enquiry, please send email to Effie Law:
e...@mcs.le.ac.uk OR l...@tik.ee.ethz.ch

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