On 05/15/2013 06:09 PM, Simon Gray wrote:
I am looking for recommendations for books, articles, or studies that talk 
about problem solving in the context of doing diagnostics in different fields. 
There have been a few posts on debugging, but my recollection is that there was 
a post a few years ago about  a conference on diagnostics, but I cannot find 
the post in the archive and don't know if the conference happened.

Jens Rasmussen's Cognitive Systems Engineering [1] was build from
analyses of maintenance engineers trouble-shooting their systems.

[1] http://en.wikipedia.org/wiki/Cognitive_work_analysis

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