Selain buku-buku yang sudah ada, di New York Public
Library ada 3,000 judul buku baru yang bukan buku tapi
electronic books yang dapat diakses dari PC anggota
perpustakaan.  Anda dapat pinjam buku dari mana saja,
dari rumah atau dari taman atau dari bandara dan kapan
saja.  Kalau waktu peminjaman sudah habis, langsung
cabut dan anda terbebas dari denda.

Salam, 
RM

--------------------------------------------------------------------------------

December 9, 2004
Libraries Reach Out, Online
By TIM GNATEK 
 
THE newest books in the New York Public Library don't
take up any shelf space. 

They are electronic books - 3,000 titles' worth - and
the library's 1.8 million cardholders can point and
click through the collection at www .nypl.org,
choosing from among best sellers, nonfiction, romance
novels and self-help guides. Patrons borrow them for
set periods, downloading them for reading on a
computer, a hand-held organizer or other device using
free reader software. When they are due, the files are
automatically locked out - no matter what hardware
they are on - and returned to circulation, eliminating
late fees. 

In the first eight days of operation in early
November, and with little fanfare, the library's
cardholders - from New York City and New York state
and, increasingly, from elsewhere - checked out more
than 1,000 digital books and put another 400 on
waiting lists (the library has a limited number of
licenses for each book). 

E-books are only one way that libraries are laying
claim to a massive online public as their newest
service audience. The institutions are breaking free
from the limitations of physical location by making
many kinds of materials and services available at all
times to patrons who are both cardholders and Web
surfers, whether they are homebound in the
neighborhood or halfway around the world.

For years, library patrons have been able to check
card catalogs online and do things like reserve or
renew books and pay overdue fines. Now they can not
only check out e-books and audiobooks but view movie
trailers and soon, the actual movies.

And they can do it without setting foot in the local
branch.

"The lending model is identical to what libraries
already have," said Steve Potash, president of
OverDrive, which provides the software behind the
e-book programs in New York City, White Plains,
Cleveland and elsewhere. "But lending is 24/7. You can
borrow from anywhere and have instant, portable access
to the collection."

At the same time, libraries are leveraging technology
- including wireless networks that are made available
at no charge to anyone who wants to use them - to draw
people to their physical premises.

Library e-books are not new - netLibrary, an
online-only e-book collection for libraries, has
operated since 1998 - but the New York Public Library
decided to wait for software that would let users read
materials on hand-held devices, freeing them from
computers. 

"The key was portability," said Michael Ciccone, who
heads acquisitions at the library. "It needs to be a
book-like experience."

E-books' short history has already begun to yield some
lessons. At the Cleveland Public Library, Patricia
Lowrey, head of technical services, thought technical
manuals and business guides would be in greatest
demand. 

"We were dead wrong on that," Ms. Lowrey said. "There
are a lot of closet romance readers in cyberspace."

She saw patrons check out the same kinds of materials
rotating in the physical collection. The e-books
librarians like best, according to Ms. Lowrey, are the
digitized guides and workbooks for standardized tests,
which in printed form are notorious for deteriorating
quickly or disappearing altogether. 

Cleveland's success with e-books encouraged librarians
there to expand to audiobooks in November, when
OverDrive introduced software to allow downloads of
audiobooks. "We had 28 audiobooks checked out in the
first six hours, with no publicity at all," Ms. Lowrey
said.

The OverDrive audiobook software encodes audiobooks
from suppliers' source material, such as compact discs
or cassettes, packages the stories into parts with
Windows Media technology, and manages patrons'
downloads. Borrowers can listen using a computer while
online or offline; the books can also be stored on
portable players or burned to CD's. 

The King County Library System in Washington State,
which serves communities like Redmond and Bellevue and
the computer-savvy workers at local companies like
Microsoft and Boeing, has also embraced both e-books
and audiobooks.

In November, the King County libraries added 634
audiobooks to the 8,500 e-books in its catalog
(www.kcls.org). With no publicity at all, 200 of the
audiobooks had already been checked out. "As soon as
people find out about it, it will be extremely
popular," said Bruce Schauer, the library's associate
director of collections.

At the King County Library System's Web site, patrons
can watch film trailers and reserve titles, which they
can pick up at a branch. Before long, they can expect
to be able to borrow entire movies online. 

Mr. Potash of OverDrive says the company plans to
release such a video program for libraries by next
summer.

Posting electronic versions of libraries' holdings is
only part of the library's expanding online presence.
Library Web sites are becoming information portals.
Many, like the Saint Joseph's County Library in South
Bend, Ind., have created Web logs as community
outreach tools. 

Others are customizing their Web sites for individual
visitors. The Richmond Public Library in British
Columbia (www.yourlibrary.ca), for example, offers
registered users ways to track books and personal
favorites, or receive lists of suggested materials,
much like the recommendation service at Amazon. 

Other libraries have moved their book clubs online.
Members of the online reading group at the public
library in Lawrence, Kan., (www.lawrence.lib.ks.us)
receive book passages by e-mail and discuss them in an
online forum.

"Libraries have been very enthusiastic adopters of
technology," said Patricia Stevens, the director of
cooperative initiatives at the Online Computer Library
Center, an international cooperative with some 50,000
libraries that share digital resources. 

The center, which recently acquired the netLibrary
e-book service, plans to announce a downloadable
audiobook package with the audiobook publisher
Recorded Books this month. It also provides add-on Web
site programs that put traditional librarians'
functions on the Internet. "The services found inside
a library are now online," Ms. Stevens said. "And the
trend is to continue moving to remote self-service." 

An example is QuestionPoint, a creation of the Online
Computer Library Center and the Library of Congress
that offers live 24-hour assistance from cooperative
librarians via a chat service. More than 1,500
libraries worldwide make remote reference help
available through QuestionPoint, which recently
consolidated with a similar program, the 24/7
Reference Project, started by the Metropolitan
Cooperative Library System in Southern California. 

Another library IM tool, Tutor.com, is geared for a
younger audience, helping children with their
homework. More than 600 library sites offer the
program, which matches students with tutors, whether
for help reducing fractions or diagramming sentences.
More than 105,000 tutoring sessions have been logged
in the United States since September. 

But libraries' investments in online services are
aimed at more than just remote users. They are also
adding technology inside their buildings to draw
community members in. Despite all the modernization,
old-fashioned formulas still matter.

"Most libraries measure success by using circulation,
so if you check out a book, that's good for us," said
Ms. Lowrey of the Cleveland Public Library. "There
might be a door counter as well, so if you come in to
use a wireless connection or a PC, we're watching
those numbers as well."

In Sacramento, the library system has drummed up
interest by holding several after-hours video game
parties in which teenagers gather to play networked
games like Star Wars Jedi Knight: Dark Forces II. 

Always on the lookout for the kernel of learning to be
found in the fun, the librarians have matched the game
play with reading material. 

"We saw the Star Wars game as providing a great tie-in
to books," said Suzy Murray, youth services librarian
for Sacramento's Carmichael branch. "Teen boys, in
addition to being voracious consumers of video games,
are also huge fans of science fiction, so the
connection seemed very natural."

But one of the most effective uses of technology to
entice visitors, librarians say, is turning the
building into a wireless hot spot.

For less than $1,000, a library can set up a wireless
network and draw the public in for free-range Internet
access. 

The Wireless Librarian
(people.morrisville.edu/~drewwe/wireless) lists more
than 400 such library hot spots in the United States.

Michele Hampshire, Web librarian for the library in
Mill Valley, the woodsy San Francisco suburb, logs an
average of 15 wireless users a day on the library's
high-speed connection. "We're not collecting personal
information; we don't put filters on, you don't even
need a library card," Ms. Hampshire said. 

She and other librarians do not consider the rise of
online access a threat, Ms. Hampshire said. Rather, it
will allow librarians to spend less time and money
reshelving books and reordering supplies, and more
time helping online and in-person visitors to find
materials.

" Google will never replace me," she said.



The New York Times 


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