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Migrant workers, maids and social hierarchy 
Dewi Anggraeni, Melbourne

Consciously or subconsciously, living in modern times, we continuously seek out 
ways to take control of our lives, yet for the majority of people, events in 
life are often dictated by sheer necessity. In today's economy for instance, 
people are increasingly driven to seek work in other countries in order to earn 
a decent living.

Migrant workers, however, have to contend with inherent disadvantages, wherever 
they are. Very few countries provide legal protection for transient workers, 
leaving these workers vulnerable to various kinds of abuse. So if they have a 
choice, they should select a destination where the labor law extends to migrant 
workers. 

Nonetheless, while having the protection of the law gives them a powerful sense 
of security, another kind of protection, in effect just as powerful, is the 
continuous support of their own government and their home community. For 
Indonesians this can be problematic if they are being employed as domestic 
helpers. 

Government support in the form of institutional infrastructure is being built 
as we speak. It is moving slowly, but moving in the right direction. The fact 
that it is being built at all must be credited to the political will of the 
authorities involved, because the community at large has not been a prime 
mover. 

Over the years since independence, Indonesian society has continuously evolved. 
On the surface, with the spread of formal education throughout the country, 
uneven as it is, people have been growing more aware of their rights and 
obligations, presumably eroding the collective feudalistic mores society has 
been steeped in since the precolonial era. 

Feudalism however, has proven to be a great deal more difficult to uproot from 
the collective psyche than most people with high ideals would have hoped. In 
every sector, the hierarchical structure is still as strong as ever. In formal 
employment situations, everybody automatically positions himself or herself in 
this structure almost without question. Anyone who steps out is 
uncompromisingly pushed back to position or cut out altogether. 

This structure is mirrored, in a more truncated manner, in a domestic situation 
where the husband is accepted as the head of the household, and below him comes 
the wife, then the children, and last of all, the household staff. This may 
consist of the children's nanny, the driver, the gardener-cum-guard, the cook 
and then, only then, the domestic helper -- popularly known as the maid -- in 
that pecking order. The staff may be friendly toward each other, but are aware 
nonetheless where everyone stands in the hierarchy. 

The office cleaner and the maid -- the lowest positions respectively in the 
hierarchical pecking order, are at the bottom of the heap because their work is 
regarded as not requiring any real skills. 

Perception and reality do not necessarily coexist. The actual role of a maid is 
disproportionately bigger than the credit given to her. She is responsible for 
the smooth operation of the household without having access to budget planning; 
she is the de facto receptionist for the family; she has to make sure that 
everybody -- meaning the husband, the wife and the children -- have the 
specific clothes they need, ready on the right day and at the right time of 
day; and above all, she has to be polite and well presented, but not better 
presented than her female employer. And she has to be near-invisible. 

When the family has a dinner party, the cook, while also invisible, at least 
has a "presence" in the food the diners are enjoying, but the maid? She serves 
quietly, then disappears until summoned from time to time to carry out specific 
tasks. Then when everyone has finished, she comes to clean up. She does not 
leave any lingering impression on anyone. She is indispensable yet nobody 
recognizes her indispensability. 

There are gradients of the maid's "invisibility" in households, especially 
considering that among the less affluent families, it is also common to have 
the maid charged with the responsibility of being a cook as well as a general 
household helper. However the core premise of her irrelevance in terms of 
status in the family is immutable. 

This subconscious notion is so prevalent in society that it is reflected in the 
government, and specifically in this case, in the Manpower and Transmigration 
Ministry and the Directorate General of Immigration, which in principle should 
have the responsibility of having a workable system in place, in order for the 
women who work as domestic helpers overseas to have proper legal protection and 
the ability to obtain proper documents. 

This protection has so far been a hit and miss affair, because as Salma Safitri 
of the National Commission on Women's Affairs pointed out, even the new law 
protects workers other than migrant domestic helpers, despite the fact that 
they are the biggest segment (70 percent) of the all Indonesian workers sent 
overseas. 

It seems that the notion of the maid's irrelevance is so strong that it has 
even permeated the government level. After all, in everybody's perception, 
these domestic helpers are "just maids", and as such, do not merit serious 
attention. 

The problems of Indonesian domestic helpers overseas are chronic and, 
basically, rooted in a system which can be described as makeshift, propped up 
by ad hoc regulations here and there, to treat symptoms that have come up and 
that cannot be ignored. What is needed is an overhaul, a remedial surgery. 

Time will tell if the new Law No. 39/2004, and the mechanisms which are yet to 
be set up to enforce it, will be able to effect this remedial surgery. One 
thing is sure, it will require public support to implement the changes, because 
most of the strength of support lies in the community's collective psyche. 

Just as important is the fact that when the community cares about the workers, 
it sends a message to their employers overseas that they are members of the 
community who are appropriately appreciated, not people to be bullied, by 
anyone. 

The writer collaborated with the International Labor Organization in writing 
the book Dreamseekers; dream and reality of working as domestic helpers 
overseas, which will be released jointly by Equinox Publishing and the ILO at 
the end of March. 


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