http://www.telegraph.co.uk/technology/google/6334469/Google-Mails-Got-The-Wrong-Bob-tool-aims-to-stop-email-errors.html
Google Mail's Got The Wrong Bob? tool aims to stop email errors Got The Wrong Bob?, a new Google Labs feature for Gmail, aims to prevent those awkward at-work email errors. By Tom Chivers Published: 10:15AM BST 15 Oct 2009 Got The Wrong Bob? aims to cut out awkward email errors Photo: GMAIL The system works by analysing the groups of people you usually email together, and then warning you if you include someone in an unexpected group. Because Google Mail fills in the names of people from the first few letters you type, it is easy to send an email meant for your friend Allen to All Staff, for instance. Got The Wrong Bob? would, hopefully, warn you. The idea is that if, for example, you frequently send NSFW jokes about recently deceased celebrities to a selection of your closest friends, but accidentally include your boss in the address line, the system will warn you. There are limits to the system's usefulness - for example, it only works on group emails. So if you mean to send highly personal images to your girlfriend Georgina, but accidentally send them to George, the head of purchasing, Got The Wrong Bob? is powerless to help. That said, there is another tool that can already help with that. Undo Send, another Google Labs option, provides you with a few seconds to take back an email. So if you spot an inappropriate addressee, or if the email was sent in a moment of rash anger and immediately regretted, you can take it back. Google Labs also includes the Don't Forget Bob tool, which suggests people you may have left out of group emails. [Non-text portions of this message have been removed]
