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grobmeier pushed a commit to branch main
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The following commit(s) were added to refs/heads/main by this push:
     new 016c05e  new canned response
016c05e is described below

commit 016c05ed3b5fd2d06cbcd95b9820b77e1b82286f
Author: Christian Grobmeier <[email protected]>
AuthorDate: Wed Jan 29 17:06:59 2025 +0100

    new canned response
---
 responses/index.md | 23 +++++++++++++++++++++++
 1 file changed, 23 insertions(+)

diff --git a/responses/index.md b/responses/index.md
index 9c99898..030dad1 100644
--- a/responses/index.md
+++ b/responses/index.md
@@ -113,3 +113,26 @@ according to GDPR, Article 12 Item 5.
 
 For that reason, I have to, unfortunately, reject your request. 
 
+## Response to a generic remove my data
+
+### Justification:
+
+Some users think that the ASF collects personal data and want it removed.
+The request is often vague and does not provide any details.
+In such cases, it is allowed to ask the user for more details.
+
+### Response:
+
+Hello,
+
+Thanks for reaching out.
+
+The Apache Software Foundation (ASF) is a nonprofit open-source community. 
+We don’t sell software, provide services, or collect user data. 
+After checking our records, we don’t have any account associated with your 
email address.
+
+If you believe we hold your data, please clarify why you think this is the 
case. 
+ASF projects are freely available, and participation in public mailing lists 
is voluntary.
+
+If you have more details to share, feel free to contact us at 
[email protected].
+


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