Cathy, we've be wrestling with this for a bit.  I wish it was as simple as it sounds, 
but we see the agent falling into a couple of categories - one that works directly for 
us, that is,  a paid employee of BCBSNC.  We'll assume that this agent is representing 
our interests.  The other category is agents that are not employees, but instead are 
representing either the member or the group health plan.   For either category, but 
especially for the non-employees, we are leaning towards absolutely no disclosure of 
PHI (without proper signed authorization on file, of course).  So far, we have not 
been able to come up with instances where an agent would 'need' PHI.  If someone in 
the group can make a case for it, I'd be glad to put it in our mix for further 
consideration - thx- b

Bill Bernath
Blue Cross Blue Shield of North Carolina 
Privacy Office
(919) 765-7006
[EMAIL PROTECTED]


>>> <[EMAIL PROTECTED]> 03/26/02 08:05PM >>>
Does anyone in the WEDI SNIP Privacy Workgroup know the
industry's perspective and the Agents perspective on whether
Agents should have rights to PHI.  I would really appreciate
your input on this.

Thank you.




Cathy Kiaha
Manager, Education and Communications
HIPAA PMO

PHONE:   (818) 234-3154
FAX:     (818) 234-3841
E-MAIL:  [EMAIL PROTECTED] 

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