We've talked about our needs to provide reasonable protection for verbal, paper and electronic PHI content.  Another critter we need to wrestle with is how do we handle at least two families of e-mail?  One set is that which is used in a legitimate exchange between ourselves and our business associates and providers.  These audiences will likely have varied levels of security sophistication at their end.  The second group is the internal 'use' by the gossip hotline, where members of the workforce are sharing sensitive stuff with their pals, because they can.....  Other than having a strong personal accountability policy, has anyone considered other solutions?  Thx - b
 
Bill Bernath
Blue Cross Blue Shield of North Carolina
Privacy Office
(919) 765-7006
[EMAIL PROTECTED]

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