Jorge Parra writes:
Dear Joy.
I, for one, am still running on Mac OS9 and the more iView gets to solve
issues related to performance with OSX, the less friendly the app seems to
become for OS9. It may be understandable , to a point, but most of the users
I know have gone back to version 1.5.7 as the last stable for OS9( version
9.2.2) .
Version 2 does not work well under OS9, it becomes terribly slow for simple
tasks like viewing the enlarged version of the images and the recent beta
simply quits a few seconds after it opens up. Also, for the first time in 3
years shooting digital, the use of iView version 2 introduced corruption in
a small group of RAW files from Canon cameras like I had never seen ever
before. I deleted the files ( I had some untouched back up ) and I just
dumped version 2 ( during trial) from my system and back to 1.5.7.
I have not send any major report to your company, given the fact that there
is no accountable report of how many OS9 users still remain active ( my
guess is that there are more than Apple is willing to admit, but it is just
my take), and quite frankly, I feel I may be -although still reluctantly -
moving towards OSX sooner than later during this year and this leads me to
beleive that any report on OS9 bugs will be like wasted time.
In the same line of thought, I don't know if iView will keep focusing on solving bugs for performance in OS9 in the coming future, while having a Panther to seduce . -----------------------------------------
Hi Jorge:
Apologies for delayed response.
The realistic answer is that iView Multimedia is a small company -- but growing!)
with limited resource and cycles for product development. In order to remain
commercially viable, we will have to keep pace with development for our largest
Mac customer base (OSX/Panther), regrettably at the expense of OS9 development.
That said, we do still currently support OS9, and we do listen to our customers.
If you have any bugs or user suggestions, please don't hesitate to send through
to our Support department (the email address can be found on our website).
We don't want you to suffer in silence. If there is enough user momentum or call for
performance enhancement, we will attempt to find a solution for OS9 users. I speak
from experience on this, we have had clients that we do this for, even during my
brief tenure so far.
Kind regards,
Joy
Joy Remuzzi Marketing Director iView Multimedia Ltd.
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