At 10:24 PM 6/23/2004 +0100, Dan Atkin wrote:
I have just started using photoshop 7 on a PC. Problem: captions written to File Info. in PS7 are not present when clients open the files (TIFFs on CD burnt at home and JPEGs by email sent by laptop).

Dan:

This should not be happening, but there could be a few issues involved.

First off, are you using photoshop 7, or 7.01? If you haven't updated, you might try that before anything else.

Next, how is the metadata in the files you are sending being read? Anything written using the File Info feature in Photoshop 7.01 should be in both XMP and IPTC format. I've not had any problems getting these files to read in other versions of photoshop, as well as in image databases.

I've heard of issues where folks were using Mac apps that wrote the metadata to the resource fork being stripped off when uploaded to a website, but that should be a moot point since you are on PC.

As for the jpegs, that really shouldn't be happening with them.... unless you are using the "save for web option." In PS7 that would strip the metadata as it considers that "overhead."

Can you upload a couple of small sample files that we could test out?

If you put a jpeg on your webserver, you can use this nifty utility:

http://www.dphoto.us/convert/

Tap in a URL, or the location of a local file and this can parse it into
something you can read on a webpage, or save out as raw XML/RDF.

If your jpeg was saved using the standard "jpeg" save with PS7, then you should be able to see the caption, keywords, etc with this util.

If it's not showing up, then there's something up with Photoshop.

As another test, you could download the demo version of Image Info Toolkit, (http://www.picturefinder.com/software/iit/download/welcome.html) and see if that works. It will work with 16 or 8-bit TIFF's and Jpegs, and writes in IPTC only.

David

David Riecks (that's "i" before "e", but the "e" is silent)
[EMAIL PROTECTED]  http://www.riecks.com/
Midwest/Chicago ASMP  *   ph/fax 877-646-5375




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