Paul Webster writes:

>> Hi,
   a quick question , an ex assistant of mine who has gone digital is having
problems with a printer (person not machine) who is supplying grey/dirty
proofs from digital files and of course blaming her and her profile and then
charging for retouching and requesting raw files to work from. Am I mistaken
in believing that they have got their dot gain figures wrong and that this
is causing the problems? <<

Without knowing more, it is hard to say. The issues you describe sound like
more than just a general brightness issue (think of this like gamma if that
helps).

What I can say is...

Communication is the key.

Find what they require and supply that.

Presuming handing off loose images and not final pages...

If it is RGB, find the flavour of RGB that they can work with without harm.

If it is CMYK, then use that.

Supply both colour modes if you can. Supply tagged profiles, separate
profiles, read me files, file or folder names that hint at colour spaces,
hard copy read me notes, email and other contact details etc. This can be
done when you don't know who the next party is or what their workflow or
requirements are.

The prepress/print trade has historically been a peer to peer relationship
between trade colour houses and printers. Now that colour shops are pretty
much dead and the market has taken colour work in-house, printers and their
new print work suppliers need to communicate more than ever, as they are now
forced to directly interact with the printer and they may not have the skill
or knowledge of the folk who earn their living in prepress.


 >> By the by I am having a similar problem with a prepress house supplying
dirty/grey proofs from adobe rgb .tif files viewed on my calibrated screen
and printed perfectly on my calibrated printer. Is this also a dot gain
problem or could it be someting else? <<

It sounds like they are presuming sRGB or a monitor like space than your A98
files - the result being loss of saturation.

See the previous part of my post about communication so that you and your
service provider are both talking the same language.

P.S. I am a prepress operator and I work for a printer. I am aware of ICC
profiles and their pros/cons. It is perhaps best not to presume this as
being the standard for all shops/locations.


Regards,

Stephen Marsh.

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