Thanks to everyone who responded to my plight. What was revealed was that the profile wasn't the only thing lacking in the scan.
At Richards Kenwards suggestion, I emailed him a couple of segments of the scan and he confirmed that it wasn't a very good scan at all but conceded that it was one of the better pre-press neg scans he'd seen, which are not necessarily suited to a photographers needs. Armed with my new found knowledge, I requested that they looked at the scan on one of their monitors - it was a very old 15 inch monitor and appeared fuzzy, and opened up in PS3! All I had left at this stage was to challenge them on the state of the histogram [it looked like a silhouette of a forest after a fire], but I was told that it was a good scan, they didn't want to know and there was no further debate. End of story. They also told me that 8/16 bit was not applicable to drum scanning, unlike the desktop scanners that I may be used to. It's a pity as they are local and there are not too many labs/bureaus in SE London and I had handed them the job with total confidence. I've since had the scans redone by Richard Kenward and there is a remarkable difference in the clarity. Thank you all for making me aware of standard I should expect out of a drum scan, and to Richard for producing it. Jeremy Jeremy Hilder : photographer t/f: +44 (0) 20 7639 8374 | m: +44 (0) 7770 301311 | http://www.jeremyhilder.com > From: [EMAIL PROTECTED] (prodig-digest) > Date: Tue, 28 Sep 2004 21:09:15 +0100 > To: [EMAIL PROTECTED] > Subject: prodig-digest V1 #2228 > > Date: Tue, 28 Sep 2004 12:54:27 +0100 > From: Jeremy Hilder <[EMAIL PROTECTED]> > Subject: [PRODIG] No profile > > Dear List, > > I have just had a high res [120mb] Crosfield drum scan done which opens as a > 'untagged PictureViewer document'. On questioning why it didn't have a > profile, I was told that no one had ever asked them that. Is this usual? > > Should I assign my working space [Adobe RGB] and re-save or should I insist > they provide the scan with an embedded profile? Is there any disadvantage in > assigning a profile to a scan without one at this stage assuming they are > using the same working space? [I think they're using Adobe RGB]. > > I'm using PS6.0.1 and OS9.2.2. =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
