Bill Arnold wrote:
Blue-skying this, I can imagine waitresses using wireless tablet pc's to
send orders to the kitchen and for billing, and I'll even mention it as
a longer term growth possibility. This guy is basically a good chef who
opened his own restaurant, and not technically literate at all, so I
need to be real careful not to make this a bigger deal then it needs to
be.
In a perfect world, yes, it's that great. Interestingly enough, I
pondered this when I had lunch at a restaurant recently as well: if the
customer changes his mind about an order, it's probably a real PITA for
the server to "undo" things in the PDA/TabletPC unit, whereas with the
good ol' pen/paper he can scratch things out so that when he goes to the
terminal to enter the order, it's all entered correctly (regardless of
the # of times a person changed their mind not to mention special orders).
--
Michael J. Babcock, MCP
MB Software Solutions, LLC
http://mbsoftwaresolutions.com
http://fabmate.com
"Work smarter, not harder, with MBSS custom software solutions!"
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