On Sep 27, 2006, at 7:18 AM, mrgmhale wrote:
TigerDirect has also been good to work with
MMDV -- My Milage Did Vary -- significantly. They are still stuck in
rebate-land, and their rebate process is so draconian that even the
Rebate Queen (my better 3/4) gave up and made me do it. The rebate
scam was complete with:
- misleading instructions,
- a nearly-impossible Web site, and;
- a process that was extremely tedious and time-consuming.
Example: there was no link from the purchase receipt to the product
rebate, only to the rebate site. You had to enter a 20+-digit product
number (that didn't include anything that made it easier to read,
like dashes to break the number up). After that you had to choose the
exactly-right rebate from all of those offered on the same product,
the only difference being a small range of purchase dates. After
*that* you had to print out a rebate form, which didn't fit on one
piece of paper -- critical information was obscured by the page break
from the first to second page. the rebate form required paper copies
of receipts (remember -- these were rebates directly from TD's
vendors -- they *had* all of the proof, not like a store purchase).
Finally, you could choose to have your rebate check "expedited" for a
small fee that constituted 40% of the rebate you were getting,
otherwise the check was 8-10 weeks away. I have *no* idea whether I
got all of them.
It was an utter scam. It was designed to make claiming the (highly
advertised) rebate nearly impossible. I reported it to the MN AG, and
will ****NEVER*** do business with TigerDirect again. My blood
pressure is accelerating again typing this. MF'ers.
Ken
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