2011/2/15 Ricardo Aráoz <[email protected]>:
> On 14/02/2011 06:04 p.m., Stephen Russell wrote:
>>
>> Agree to the primary reason to use Open Source is cost.  Little
>> thought went into the what if ... happens or What do we do when that
>> happens.
>
> Easy, you call MicroShit support lines where someone with an Indian
> accent will first suggest it's your code that's wrong and failing that
> will tell you he'll report the issue. Then you sit and wait, and wait,
> and wait, and ...... till M$ after a couple of versions addresses the
> subject and discontinues the product.
> Whereas in Open Source is a bit more complicated. You subscribe to the
> mail list of the product and tell about your problem, a couple of blokes
> will tell you to specify your problem and eventually send some code that
> reproduces the issue, and eventually some of the developers will chime
> in and ask you to run some test code in your system. Finally if there is
> a straightaway patch they'll include it in the latest svn and you'll
> have to download and test if your issue is gone, or if it is a more
> involved bug they'll include it in their tracking system where you can
> regularly check if it is handled and by whom, or if it really itches
> you, you may volunteer and submit a patch yourself.
> As you see a real pain. It's much easier to make a phone call and sit on
> your ass.
------------------------

Real Programmers don't call M$.  We don't understand what your
complaining about.


-- 
Stephen Russell

901.246-0159 cell

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