I have a client who does business with a food supply company with an
extensive web site (gfs.com). Food orders are placed on the vendor website
using Chrome running on Windows Server 2003 via remote desktop session.

My client has been getting warning messages that, since they are running
XP, their access will be cut off soon as Microsoft has dropped support for
XP.  I contacted the vendors sales rep and explained that Microsoft is
continuing support for Server 2003 until 2015 and that by that time my
client will have migrated to Server 2008.  She was satisfied that this will
be satisfactory.

When the client got yet another warning message and I learned that the
vendor's support people believe that that RDP browser connections will not
be allowed in the future I decided that I had better try to clear things
up.  The support people could not tell me what criteria is used to
determine whether or not to accept a connection.  They believe their system
relies on their SSL certificate for that purpose.  I contacted the
certificate vendor, Network Solutions, to try to determine the criteria
used to determine whether or not to allow connection to a browser.

The time I spent with Network Solutions support resulted in the conclusion
that the SSL certificate only assures a browser based client that the site
is safe for encrypted data transfers. There is no service available to
verify that the browser wishing to connect is running on an approved
operating system.

I am guessing the people I talked to at the food vendor's support
department don't actually write code and are simply misinformed about how
things work.

Any suggestions on how to resolve this?

Thanks in advance,

Joe


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