What's your level of expertise in electronics repair?

Of course, anything you DIY is not covered by warranty repair, but dropping
it prolly did that, too.

Unplug from power and PC, disassemble and visually inspect. If there's
nothing obviously broken, the drive is probably dead-ish. (I say -ish
because if the discs are valuable enough, there's almost always a way to
retrieve the data. Cost just goes up exponentially.)

OTOH, if there's physical damage to the board or connectors, it's possible
an inexpensive USD-to-Hard Drive adaptor could get the drive working again.

Your local big box store or "computer guy" would be willing to take a look
at it, for a bench fee.



On Mon, Aug 11, 2014 at 1:55 PM, Lew Schwartz <[email protected]> wrote:

> My 2T Passport Ultra was dropped about 2.5 ft from tabletop to the floor.
> Now it not only won't spin up, but if I try a few times, the machine I'm
> mounting it on hangs.
> I've written an email to WD, but there's no response.
>
> Trash it? Other ideas?
>
>
> -Lew Schwartz
>
>
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