On 22/03/2016 20:25, Ted Roche wrote:
Well, that shouldn't happen. If the machine's up to date, it ought to work. Are you seeing any errors in the logs of the server, or in the logs of the clients running that application? What else is running on the VM that might be interferring -- a resource-intensive app like Exchange, or a greedy malware scanner?
Checked error logs but nothing around the time the corruption occurred.
There's not much else of note running on the server apart from DNS. CPU utilisation is normally 10% or less. Definitely no exchange.

The problem has been alright for a day now so we think it may have been to do with the RDP server. We have a main and backup RDP server and they were a bit behind on windows updates. The reason for this is that sometimes the updates break the RDP software, so we usually wait a couple of weeks after updates have been released to make sure there are no problems. We then apply the updates to one server, and make sure RDP still works, then apply to the other.

We also ran this reg fix on the RDP server:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters]
"FileInfoCacheLifetime"=dword:00000000
"FileNotFoundCacheLifetime"=dword:00000000
"DirectoryCacheLifetime"=dword:00000000

If we have no more problems then it could be the windows updates or the reg setting or a combination of both but hopefully that has fixed it.

Peter


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