Our support tech that was working with the customer installed Windows updates and restarted the computer. Problem continued.
-----Original Message----- From: ProfoxTech [mailto:[email protected]] On Behalf Of Ted Roche Sent: Thursday, February 28, 2019 1:26 PM To: [email protected] Subject: Re: Old VFP8 app on a Windows 7 computer suddenly fails This is a "dependency not met" error. Did the client try turning off and turning on the machine? Often (VERY often, lately) MS Update fubars a file and rebooting fixes it. On Thu, Feb 28, 2019 at 12:24 PM Tracy Pearson <[email protected]> wrote: > Customer upgraded to our latest version using VFP 9. So the machine is not > going to be something I look at again. > But, any input on this would be worth having in the back of my mind for > next > time. > > -----Original Message----- > From: ProfoxTech [mailto:[email protected]] On Behalf Of Tracy > Pearson > Sent: Thursday, February 28, 2019 11:56 AM > To: [email protected] > Subject: Old VFP8 app on a Windows 7 computer suddenly fails > > It won't start. AVG is installed. > > Here's the details from the Event Viewer message > > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";> > - <System> > <Provider Name="Application Popup" /> > <EventID Qualifiers="16384">26</EventID> > <Level>4</Level> > <Task>0</Task> > <Keywords>0x80000000000000</Keywords> > <TimeCreated SystemTime="2019-02-28T16:46:35.000000000Z" /> > <EventRecordID>907913</EventRecordID> > <Channel>System</Channel> > <Computer>Owner-PC</Computer> > <Security /> > </System> > - <EventData> > <Data>pcplus9.exe - Application Error</Data> > <Data>The application was unable to start correctly (0xc000007b). Click > OK > to close the application.</Data> > </EventData> > </Event> > > We are currently seeing if the customer will upgrade to our latest version > which is running VFP 9. And uninstalling AVG. > > Any thoughts? > > > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
