With the new year almost here, I wish to publicly resolve the following as my goals for the new year:
I will remain calm and make every effort not to demean otherwise intelligent, affable people who are completely and mind-numbingly clueless about even the most basic of computer skills. I will not cut off people in mid sentence when they are describing a computer problem, even if I already know the answer and how to fix it three words in to their question. I will refrain from making comments regarding computers and computing in general that reveal any depth of knowledge whatsoever unless the conversation merits that sort of response. I will refrain from looking at people like they are complete idiots worthy of a flogging when it turns out they created the problem on their PC by doing things they knew not to do. I will not misuse my “power” as Sys-Admin to entertain myself by sending the spam email of our 300+ addresses to the Buick manager’s personal AOL account. Again. I will strive to keep an open mind and a closed mouth when presented with computing ideas and concepts that I feel are doomed to failure until asked. … and here are my suggestions for some resolutions for the non-computer folks in your life: Resolve to allow a minimum 15 minute delay from when your local geek walks in to when you hit him with your questions about your computer when He is off duty, enjoying a day off, or so on. Resolve to understand that a computer persons’ knowledge of PC’s does not necessary mean a knowledge of all electronic devices. Resolve that you will not ask about any OS, software, or equipment that is more than 5 years old or 2 revisions off the current level. Resolve to understand I don’t care what OS you run, where your hardware came from, or anything else about your PC that is outside of the scope of the problem you’re asking me about. Resolve to call your PC person on occasion even if you don’t have an issue with your computer. Resolve to allow me to fix your PC, my way. That means you are out of the chair, off the mouse and off the keyboard so I can drive. If you can’t do that then don’t ask me to help you. David Smith Systems Administrator Doan Family of Dealerships (585) 352-6600 ext.1730 [EMAIL PROTECTED] No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1204 - Release Date: 12/31/2007 12:20 PM --- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html --- _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
