Hi Everybody! So every now and then verizon dsl drops during the day. A few minutes later it comes back up. After 2 AM until about 10 AM it is fine. Some tech whose accent I can't understand calls from India. He asks me to describe the problem, like I haven't already done that. Then he wants to know the model number of the modem so he can upgrade it over the wire. It is quite hard to get that information, but I finally do and wants to know if he can share my screen to test it. I say OK and he asks if I have Vista or XP. I tell him neither, I use Linux.
So he can't test it or upgrade it. Then he wants me to use the computer while he is on the phone and get it to drop. Of course, it won't. Then he concludes that my DSL filter on the phone side is causing the problem and I have to replace it with one filter for each phone, never mind that they are wired in series. I told him he was no help and hung up on him. If there was anything wrong with using one filter on a series line it would be wrong in the early morning too, for heaven's sake. Need to regulate verizon. No outsourcing to India and support Linux. -- Regards, Pete http://pete-theisen.com/ _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
