On Fri, Jan 30, 2009 at 10:04 AM, MB Software Solutions General Account <[email protected]> wrote: > On Fri, January 30, 2009 9:04 am, Stephen Russell wrote: >> Do you have a local FedEx server that you can ping? Last year I found >> out from FedEx rep that they don't particularity care about the WS data, >> and that they guarantee the servers. So if the WS has outdated values and >> you jump on that lower rate, they have you. -- > > > How could they not care about the data? -------------------------------------
Are you aware of the industry to identify incorrect billing from a shipper? It is a multimillion dollar industry that acts as a consultant to a company to find if they are getting overcharged on their invoices/bills. Because all of them will bill incorrectly, why is data important to begin with. You may be unaware but FedEx has an image of every package in the many weight stations in their system. We were challenging the shipping cost of an envelope that they said weight 30+ pounds. We got the image from FE that showed our envelope on top of another box. The scanners read our bill and sent the total cost to our account. This was happening on a weekly basis till we got a third party to do the grunt work fighting with FedEx for us. Then we didn't know how many times it was happening. So why would you falsely present misinformation to the public? I don't know? Look at car sale ads on tv where they blister through the fine print at the end, or state that the price they just gave was for asset # 566655 only. 1) FedEx doesn't care and UPS is worse. 2) It's a volume thing where they will win more then they will be caught. 3) It is a calculated risk of will I get more business today because my posted rates are older/cheaper then the other guys? -- Stephen Russell Sr. Production Systems Programmer First Horizon Bank Memphis TN 901.246-0159 _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
