Alan Bourke wrote: > On Mon, 2 Feb 2009 10:11:09 -0500 (EST), "MB Software Solutions General > Account" <[email protected]> said: > >> LogMeIn works great for us. > > Sure, but (presumably) you have to tie up a PC 'back at base' to be > remote controlled, which obviously is fine for some cases. But what if > you had 5 or 10 remote users? > > RDP is a different thing really - the sessions all run on the server. It > can also (IIRC) tell a host 'draw a window here with these > characteristics' to save bandwidth, rather than sending a screen bitmap > which is what LogMeIn, VNC et al do.
We use LogMeIn Rescue, where the user on the other end just goes to logmein123.com and enters the 6-digit PIN code you provide them. It can't be any easier. I know Vince and I had some issues with it, but I've not had any issues with my clients, and Sylvan uses it several times daily by several help desk folks without a glitch. This requires somebody on the other end, though, but for the kind of support I'm talking about, a person IS on the other end of the phone/connection. ;-) _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
