Our network recently started to experience problems with speed over the
internet.  The COMCAST SMC device would also be inaccessible due to an error
message stating "Access error: data follows, can't get memory".

We re-boot the SMC and access speeds are back to normal and the SMC is
accessible.  After a period of time (30 min to 1 1/2 hr) we're back to the
bad behavior.

Comcast stated that the SMC was "not locking properly". They then used ping
somehow to determine the speed was poor,  had us pull the network cable and
announced that the ping was now fine, so according to them the problem is on
our end.
 
My question is, is there any free software that will "find" which device is
going bad and sending out bad packets, if that is the problem?

James E Harvey
Hanover Shoe Farms, Inc.
M.I.S./Corresponding Officer
Off: 717-637-8931
fax: 717-637-6766
email: [email protected]


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