Mike
See if the laptops in question allows ICMP packets. If it is shut off you will 
probably not see the box. 
Regards

Jack

Sent from my iPod

On Oct 22, 2010, at 5:01 PM, "Paul Hill" <[email protected]> wrote:

> They probably have a firewall switched on.
> Tried checking the DHCP leases?
> 
> On Fri, Oct 22, 2010 at 9:50 PM, MB Software Solutions General Account
> <[email protected]> wrote:
>> I run this program called IPSCAN and some users laptops show up; others
>> don't.  What would prevent a user's laptop from showing up?  I'm trying to
>> run SpiceWorks too (thanks for the link, Profoxers), and other users
>> laptops are not showing.  I'm guessing I need to change something on their
>> computer settings to allow access.
>> 
>> Ideas?
>> 
>> tia,
>> --Mike
>> 
>> 
>> 
[excessive quoting removed by server]

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