PC Pro's Steve Cassidy lays down the smackage on behalf on those of us
who continually get called on when friends and family screw up their
machines.

http://www.pcpro.co.uk/blogs/2011/03/08/a-letter-on-behalf-of-the-worlds-pc-fixers/


"Dear Mildred (name changed to protect the innocent here),

It was delightful to hear about your holiday in Kuala Lumpur, for 20
minutes, before you got around to mentioning that you had brought back a
DVD burned for you by a charismatic local photographer and thrown it in
that laptop you obtained from me six months or more ago.  It was sadly
not surprising to hear that once that DVD had been introduced to the
laptop, you had laid yourself wide open to every hacker and script
kiddie on the planet. The parts I did find surprising then came so thick
and fast that I was barely able to assemble a coherent reply, so let’s
unpack all your assumptions and deal with them item by item, now that
facts can take precedence over emotional blackmail."



-- 
  Alan Bourke
  alanpbourke (at) fastmail (dot) fm


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